Tüketici hakları

Tüketici haklarımızı bilebiliriz.

Taksitli satışlar

  • Satıcı, sözleşmede bildirilen mal ve hizmetin toplam satış fiyatını hiçbir şekilde arttıramaz. Satıcı aldığı peşinatı ve imzalattığı senetleri iade etmek zorundadır.
  • 7 gün iya ihtarname çekmeyen alıcı ürünü kabul etmiş sayılır. Bu nedenle sözleşme üzerindeki tarihe çok dikkat edilmeli, geçmiş tarihli sözleşmeler imzalanmamalıdır.

Tüketici kredileri

  • Banka ya da finans kuruluşlarından alınan tüketici kredisi için mutlaka sözleşmenin artlar, hiçbir şekilde müşteri aleyhine hiçbir şekilde değiştirilemez. Örneğin, sözleşmede yer almadığı müddetçe faiz oranları herhangi bir bahane ile kesinlikle artırılamaz.
  • Alıcı borcun tamamını ya da bir kısmını önceden ödemek isterse, banka ya da finans kurumu gerekli faiz ve komisyon indirimini yapmak zorundadır.
  • Alıcı yanlış verirse geri iadesi zorunludur.

Kampanyalı satış

  • Satıcı kampanya yöntemi ile sattığı malı zamanında teslim etmek zorundadır. Ayrıca, ek para talebinde bulunamadığı gibi taahhüt ettiği mal veya daha üst modeli dışında başka bir ürünü veremez.

15 Mart Dünya Tüketiciler Günü

Her yıl 15 Mart tarihi, Dünya Tüketiciler Günü olarak kutlanmaktadır. Bu günde tüketicilerin bilinçlendirilmesi için seminerler düzenlenmekte, alışveriş merkezlerinde standlar kurulmakta, radyo ve televizyon programları yayınlanmaktadır.

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