The station has the most frequent service in Ayrshire, being served by all trains on both the Ayr main line and the branches to Ardrossan Harbour and Largs, with the sole exception of 1K49 17:47 Glasgow Central to Ayr which runs non-stop from Paisley to Irvine.[3]
The station is located on Byers Road about 1⁄2 mile (800 m) from the town centre. There is a staffed ticket office (open Monday - Saturday 06:05 - 23:30 Sunday 08:50- 23:30), a toilet, a kiosk, a waiting room and a ticket vending machine. Train running information is offered via digital CIS displays, automated announcements, timetable posters and customer help points on each platform. In 2012, a new 130-space car park opened. In 2019 the station went under accessibility upgrades to add lifts to a new crossbridge and step-free access to all platforms.[4]
Station usage
The station is popular with commuters travelling to Glasgow from Ayrshire and beyond. It is the last stop before the Ayrshire Coast line splits in two, so trains stop at this station more than any other in Ayrshire.
British Transport Police
The station houses a Neighbourhood Policing Team (NPT) from the British Transport Police. Officers from Kilwinning cover all stations south of Kilwinning and north of Kilwinning until Lochwinnoch; Police Scotland officers will cover if British Transport Police officers are not available.
Bus services
Most buses do not come into the station forecourt, but there is a bus stop 100 yards (90 m) north of the station.
Services
A Glasgow to Ayr service
2023
4 trains per hour to Glasgow Central (2 semi-fast and 2 all stops).
Jowett, Alan (March 1989). Jowett's Railway Atlas of Great Britain and Ireland: From Pre-Grouping to the Present Day (1st ed.). Sparkford: Patrick Stephens Ltd. ISBN978-1-85260-086-0. OCLC22311137.