In March 2016, Arriva was awarded a seven-and-a-half-year concession with an option to extend for a further two years. Operations commenced on 13 November 2016.[4][5][6] Arriva held a 50% shareholding in the previous concession holder, London Overground Rail Operations.
In June 2023 Arriva Rail London were granted a two-year contract extension, pushing the contract's expiry date to May 2026. The new contract will come into effect upon expiry of the old contract in May 2024.[7]
Services
As of May 2023[update], the typical off-peak service pattern is:[8]
On 22 May 2019 TfL announced that approval had been gained for the Class 710s to enter passenger service. The first two units entered service on the Gospel Oak to Barking Line on Thursday 23 May 2019 and the remaining six were in service by August 2019, with the first unit entering service on the Watford DC line on 9 September 2019. The first units on the Lea Valley lines entered service on 3 March 2020 after a first attempt on 24 February 2020.[11][12] Their use on Romford–Upminster line services began in October 2020.[13]
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