The PhonePe app is accessible in 11 Indian languages.[11] It enables users to perform various financial transactions such as sending and receiving money, recharging mobile and DTH, making utility payments, conducting in-store payments.[12][13]
History
PhonePe was incorporated in December 2015.[14] In April 2016, the company was acquired by Flipkart[15][16] and as part of the acquisition, the FxMart license was transferred to PhonePe and rebranded as the PhonePe wallet. PhonePe's co-founder Sameer Nigam was appointed as the CEO of the company.[17]
In August 2016, the company partnered with Yes Bank to launch a UPI-based mobile payment app, based on the government-backed UPI platform.[18]
In 2022, they were launching international UPI payments, allowing Indian users traveling abroad to pay foreign merchants with Unified Payments Interface (UPI).[19][20]
In 2022, PhonePe obtained licensing from the Reserve Bank of India for operating a Semi-Closed Prepaid Payment system.[21]
Ownership and funding
In December 2020, Flipkart and PhonePe declared a partial split, with Walmart maintaining its majority ownership in PhonePe and the two entities now functioning independently.[22]
PhonePe announced the acquisition of $350 million from General Atlantic, a US growth equity firm, at a pre-money valuation of $12 billion.[23] Subsequently, another $100 million was attained in primary capital in February 2023 from Ribbit Capital, Tiger Global, and TVS Capital Funds, followed by $200 million in primary capital from Walmart, and another $100 million from General Atlantic at the same valuation. This brings the total amount of funding raised by PhonePe to $850 million.[24][25]
Awards and recognition
In 2018: Won the UPI Digital Innovation Award from NPCI in 2018.[26]
India Advertising Awards 2018 in the Telecom and Technology category[27]
Legal challenges
On 14 January 2017, ICICI bank blocked PhonePe transactions, citing the reasons that it did not meet the NPCI guidelines.[28][29] Initially, on 19 January 2017, NPCI instructed ICICI to allow UPI transactions via PhonePe.[30] During this period, Airtel too blocked PhonePe transactions on its platforms.[31] A day later, on 20 January 2017, NPCI renounced the previous instructions citing the reason that PhonePe indeed violated the UPI norms.[32][33][34]
After this, PhonePe closed its operations on Flipkart's website,[35] to align itself with the terms stated in the updated verdict from NPCI. By February 2017, PhonePe resolved the issues with ICICI and Airtel.[36]
ESOP
PhonePe allots employee stock options (ESOPs) to its full-time employees.[37] In November 2021, PhonePe was reported to have conducted a buyback of ESOPs worth ₹1.35 billion (US$16 million), covering 75% of its current workforce who have completed at least a year of service.[38]