In 1995, Joanna, an aspiring writer and poet, leaves her boyfriend Karl and her home in Berkeley, California to visit her friend in New York City. However, she soon moves there, where she takes a job at one of New York's oldest literary agencies. Unbeknownst to Joanna, the agency looks after the interests of the reclusive writer J. D. Salinger. She has not read any of Salinger's books, not even The Catcher in the Rye.
Margaret, who runs the agency, does not believe that computers are helpful and makes Joanna type letters for her using a typewriter. The friend who originally let her stay with her and her boyfriend tells her she has outstayed her welcome. So Joanna moves into an apartment with her new boyfriend, Don.
In her time at the agency, Joanna's responsibilities include responding to the large volume of fan mail that Salinger is sent. As was agency policy, Joanna responds with a generic response to explain that Salinger does not read fan mail. However, she is tempted to give a proper reply to some of Salinger's fans.
Believing she was doing her a favor, Joanna responded to a teen who had begged for a personalized response so her teacher would give her an A. However, the teen bursts into the office, angered that not getting his letter put her in summer school. Hugh gets wind of it, taking Salinger's fan letters from her. Upset, Joanna unthinkingly blurts out that it is Margaret's fault she lost the chance to publish Judy Blume's first book in years.
Joanna's period at the agency coincides with Salinger's proposed publication of the short story "Hapworth 16, 1924", which had previously been published in The New Yorker. Joanna helps liaise with the small publisher and goes to Georgetown University for a meeting between Salinger and the publisher. Although not allowed to meet Salinger, so as to maintain his reclusivity, she debriefs the publisher on their protocals both before and after their meeting.
As the meeting which coincides with a concert that Karl, her former boyfriend, is performing in Washington, D.C., Joanna is told he misses her. Having known each other for years, he was hurt she just ghosted him, rather than talking about it. Joanna also has missed their connection, but does not tell him.
Returning to NYC, Joanna learns that Margaret's bipolar partner Daniel committed suicide in her apartment while she was in the other room. Margaret starts to trust her more and lets her read some manuscripts and articles.
Don and Joanna are invited to the wedding of Don's best friend, but Don does not tell Joanna as he wants to go on his own. She finds out by accident when the couple mention it at a party. As his old friends will be there, he does not want to 'babysit' her. While Don is away, Joanna decides to leave him and move out.
Just as Margaret promotes her for successfully selling a first book for the agency, Joanna gives her notice, but stays on until a replacement is found. Meanwhile, she is able to take over the lease of her original apartment as her friend leaves the city. Joanna submits poems to The New Yorker, and finally meets Jerry Salinger-
The film is based on Rakoff's 2014 memoir depicting her time working at literary agency Harold Ober Associates, which represented Salinger.[4] Phyllis Westberg (a character called Margaret in the film)[4] was Salinger's agent at the time that Rakoff was at the agency, and Westberg took over running the agency in 1998.[5]
In February 2019, Margaret Qualley and Sigourney Weaver joined the cast of the film, with Philippe Falardeau directing from a screenplay he wrote. Qualley was to star as Rakoff and Weaver as Margaret, Rakoff's boss. Kim McCraw, Susan Mullen, Luc Déry and Ruth Coady served as producers under their micro_scope and Parallel Films banner, respectively.[6] In May 2019, Colm Feore, Seána Kerslake and Théodore Pellerin joined the cast of the film, with Mongrel Media and Thunderbird Releasing distributing in Canada and Ireland; principal photography began that month[7] in Montreal.[8]
Rotten Tomatoes collected 84 reviews and identified 71% of them as positive, giving the film an average rating of 6.3/10.[15] According to Metacritic, which sampled 18 critics and calculated a weighted average score of 50 out of 100, the film received "mixed or average reviews".[16]
Gary Goldstein of the Los Angeles Times gave the film a positive review, writing: "Joanna's journey of creative and emotional enlightenment, is managed with grace, tenderness and touching credibility by a wonderfully winning Qualley in concert with Philippe Falardeau's smart, engaging direction and screenplay."[17] Kevin Maher of The Sunday Times also gave the film a positive review writing: "But really it's a movie, essentially familiar in structure and tone, that owes everything to a pair of knockout performances. It's a casting triumph."[18]
On the other hand, Peter Bradshaw of The Guardian panned the film, awarding it one out of five stars and calling it a "bafflingly insipid, zestless, derivative film – a simperingly coy knock-off of The Devil Wears Prada without the sexiness and fun."[19]