Clockwise from top: KTM Intercity's Ekspress Rakyat Timuran at Johor Bahru Sentral, the last regularly scheduled overnight service in the country, A KTM Class 61 DMU, A KTM Class 25 locomotive running a service from Singapore to Gua Musang in 2010.
KTM Intercity has long enjoyed moderate success, but increasingly faces competition with road and air travel, as expressways (motorways) increase in number and budget airlines offer shorter travelling time. In 2006, KTM Intercity earned a profit of RM 70.94 million as group revenue, hovering around the RM 65 million mark since 2001.
Services
Travel classes
As of October 2023, three travel classes are offered on KTM Intercity services:
Air-conditioned First Class (AFC) First-class seating with seats in 1-2 configuration. AFC seats offer larger legroom and wider recline than standard-class (ASC) seats. AFC is available on Ekspres Rakyat Timuran and seasonal chartered trains only such as MySawasdee trips to Hat Yai Junction.
Air-conditioned Second Class (ASC) Standard-class seating (in 2-2 configuration) offered in all KTM Intercity trains. On Class 61 trains, the seats do not recline.
Air-conditioned Day-Night Second Sleeper (ADNS) Open-plan sleeping berth with 40 berths per carriage (20 upper berths and 20 lower berths). Available on Ekspres Rakyat Timuran and seasonal chartered trains only, such as MySawasdee trips to Hat Yai Junction.
ASC: Air-conditioned Second Class seat
ADNS: Air-conditioned Day-Night Second class sleeper
Ekspres Koc Basikal - Seasonal charted trains for cycling enthusiasts, fitted out with bike racks and a chillax coach.
Cross-border train to Singapore
Shuttle Tebrau is a cross-border train service between Johor Bahru, Malaysia and Woodlands, Singapore. There are 31 daily trains running between JB Sentral and Woodlands Train Checkpoint, consisting of 18 Singapore-bound trains and 13 Johor Bahru-bound trains.
When travelling from Johor Bahru to Woodlands, passengers will clear Malaysian immigration at JB Sentral station before boarding the train. Upon arrival at Woodlands, passengers will go through Singapore immigration checks.
When travelling from Woodlands to Johor Bahru, passengers will go through both Singapore and Malaysian immigration checks at Woodlands Train Checkpoint before boarding the train. There are no further immigration checks upon arrival at Johor Bahru.
Photography and videography is not permitted at the immigration control section of JB Sentral station and at Woodlands Train Checkpoint, as both facilities are designated as restricted areas.
List of KTM Intercity stations
Below is the list of KTM Intercity stations, green ticks are two-way trips available while red ticks are one-way stops available only.
KTM Intercity services from Padang Besar to Gemas have been absorbed into KTM ETS. The diesel-hauled locomotives now only operate between Tumpat, Gemas and Johor Bahru. Stations in bold are stops of the current Southern Express route, and will be replaced with ETS trains once services commences in 2023.
