Draft:Novomind

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Draft:Novomind
  • Comment: You may find WP:CORPTRIV useful as a rundown of what kinds of coverage do not count toward notability because they're considered routine business matters.
    I am not seeing any detailed analysis by independent sources. Just a basic description which could be constructed for any business. Please bear in mind that most businesses cannot have Wikipedia pages, and this does not reflect on the quality of the business. M kuhner (talk) 15:57, 21 August 2026 (UTC)
  • Comment: Remember to write an encyclopedia article, not a brochure. RustyOldShip (talk) 17:49, 6 August 2026 (UTC)
  • Comment: @reviewers: I added a comment on the talk page. --~2026-43164-32 (talk) 08:09, 5 August 2026 (UTC)
  • Comment: Routine coverage fails for notability. Jerod Lycett (talk) 23:50, 8 July 2026 (UTC)
Novomind AG
TypeAktiengesellschaft
Industrysoftware
Founded2000
FounderPeter Samuelsen[1]
HeadquartersHamburg, Germany
Key people
Stefan Grieben (CEO)[2]
Revenue€57.7 million (2024)[3]
Number of employees
ca. 500 (2026)[4]
Websitenovomind.com

Novomind AG is a German-based software company. It was founded in 2000 and is headquartered in Hamburg.[1] Novomind develops software for online shops, product information management (PIM) and customer service.[5][2][6][7]

Company structure

Stefan Grieben has been the company's CEO since January 1, 2022.[2] Novomind is an Aktiengesellschaft and therefore owned by its shareholders.[6] Founder Peter Samuelsen, who has since died, was the majority shareholder of the company until 2023.[2]

As of 2026, the company had over 500 employees in 8 locations. International branches are located in UAE, Egypt, France and Singapore.[4]

History

In 1999, the consultant Peter Samuelsen was commissioned to create an avatar, an early form of an online assistant, for a website. Samuelsen then founded the company Novomind to develop similar applications.[1] Initially, the company created figures and avatars to guide website users,[8] then developed chatbots for online sales and expanded to customer service in social networks.[2] The company officially commenced operations in early 2000.[8] By 2014, Novomind had around 180 employees and a revenue of €18 million.[9]

In the 2022 financial year, Novomind increased its revenue by a double-digit percentage.[6] Also in 2022, company founder Samuelsen retired from the company's management. He was succeeded by computer scientist Stefan Grieben, who had been working for the company since its foundation. Samuelsen remained the majority shareholder of the company[2] until his death in 2023.[10]

Products

Novomind works in the areas of digital commerce and customer service. Among other products, Novomind offers modular shop system and a PIM system that manages and organizes product information.[5] Novomind is also active in customer service automation, such as chatbots,[2] voicebots and email automation.[3] The company's software can be adjusted so data is only saved on national servers in compliance with national data protection laws.[4][11]

References

  1. ^ a b c Christoph Kapalschinski (2017-08-07). "Chatbot statt Avatar". Handelsblatt. Retrieved 2026-03-17.
  2. ^ a b c d e f g Melanie Raidl (2022-01-09). "Was der neue Chef eines der ältesten KI-Entwicklungsunternehmen Deutschlands vorhat". Handelsblatt. Retrieved 2026-03-17.
  3. ^ a b Mertens, Marvin (2025-09-08). "Otto, Puma, C&A: Wie Hamburger Firma Novomind Onlineshopping möglich macht". Abendblatt (in German). Retrieved 2026-06-10.
  4. ^ a b c Schwarz, Felix (2026-05-13). "Die Eroberung der Welt durch Chatbots". Frankfurter Allgemeine Zeitung (in German). Retrieved 2026-06-10.
  5. ^ a b Jürgen Hoffmann (2021-03-18). "Digitale Werkzeuge". Handelsblatt. p. 42.
  6. ^ a b c Volker Mester (2023-03-29). "Bramfelder Softwareschmiede Novomind will kräftig wachsen". Hamburger Abendblatt. Retrieved 2026-03-17.
  7. ^ Jürgen Hoffmann (2015-07-13). "Kulissen für den virtuellen Einkauf". Die Welt. p. 26.
  8. ^ a b Mathias Eberenz (2000-04-22). "Sprechende Kühe führen durchs Internet". Hamburger Abendblatt. p. 19.
  9. ^ Stephan Maaß (2014-08-01). "Mit Sitzfleisch kommt man auch an die Spitze". Die Welt. Retrieved 2025-03-18.
  10. ^ Alexander Jünger (2023-10-04). "Novomind nimmt Abschied von Gründer Peter "Sam" Samuelsen". CallcenterProfi. Retrieved 2026-03-17.
  11. ^ "Composable Commerce: Ein Wendepunkt für Gründer in der digitalen Handelswelt". Für Gründer. 2024-12-09. Archived from the original on 2025-02-16. Retrieved 2025-03-19.

Category:Software companies of Germany Category:German companies established in 2000 Category:Software companies established in 2000 Category:Companies based in Hamburg

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