The present station buildings date from the mid-1980s when the station was rebuilt entirely on the west side of the level crossing. Previously there had been a staggered platform arrangement on either side of the crossing.
Incidents
Following an incident on 7 October 1954, lamp-man Anthony Rivers was awarded the George Medal and the Order of Industrial Heroism. Rivers had gone to assist a woman whose foot was caught in a level crossing between the station's platforms. As a train bore down on them, he realised he could not free her, so held her away from the tracks and the train severed her foot. In doing so, he suffered a fractured pelvis and a broken forearm.[1][2][3]
Chiltern Railways also serve the station with one train to Stourbridge Junction at weekday nighttime only, from London Marylebone. A morning service to Marylebone runs on Sunday mornings only.[6]
Regular direct services to and from Birmingham New Street (the terminus for all eastbound trains between 1967 and the reopening of the line to Snow Hill in 1995) ceased in May 2004 and passengers wishing to travel there must now change at Galton Bridge.[7]
Alongside the railway station there is a bus station with five bus stands, which opened during the 1980s. The bus station was extensively rebuilt from 2014 to 2015,[8] and reopened in July 2015 as Cradley Heath Interchange. The bus station is owned and operated by Transport for West Midlands[9] which charges operators for their usage. Services are operated by National Express West Midlands and Diamond Bus. The former Midland Red bus depot stands across the road from the interchange and is now Hawks Cycles.[10]