Sumitomo Mitsui Banking Corporation (株式会社三井住友銀行, Kabushiki-gaisha Mitsui Sumitomo Ginkō, SMBC) is a Japanese multinational banking financial services institution owned by the Sumitomo Mitsui Financial Group, which is also known as the SMBC Group. It is headquartered in the same building as SMBC Group in Marunouchi, Chiyoda, Tokyo, Japan.[6]
An IC cash card is a single cash card that can be used with three method of identification: biometric authentication, IC chip or magnetic stripe, by setting the limit and registering biometric information (finger vein pattern). With this cash card, the security of usage improved since transactions relies on IC chip recording data and the pattern of past transactions that combined IC chip recording data and biometric authentication.[7]
As of 2017, SMBC issued IC cash cards at the bank's counters (only applicable to ordinary design deposit cash cards; cards of other designs and non-savings accounts are not eligible for immediate issuance).[7]
Artificial Intelligence
SMBC has been an early adopter of AI in its banking operation. It is the first Japanese bank to use IBM Watson since 2014 to support operators at its call center.[8] AmiVoice, a voice recognition solution provided by SMBC, transforms inquiries into text on a real-time basis as a speech recognition system, while IBM Watson gives customers responses taken from service manuals and Q&As, thereby allowing digital operators to provide timely and correct answers to callers.[9]
The branch office in Tokyo DisneySea has an unmanned ATM section called "Nihonbashi Branch Tokyo DisneySea Branch", but staff are still assigned to the "Urayasu Branch Tokyo Disneyland Branch" (store number 593) in Tokyo Disneyland. The operating hours follow normal bank operational time. It was possible to open an account and no limitation of total handled customers, but now it is limited only to Urayasu citizens and related parties. The passbook design and the card design are not different from the one issued by ordinary SMBC's branches and cannot be visually differentiated. Previously, the Disneyland branch office also handled foreign currency exchange.[11]
Note, SMBC is not a participating company nor official sponsor of Tokyo Disney Resort. For instance, Disney characters have been used by the Bank of Mitsubishi UFJ as an image character for over half a century since it was adopted by Mitsubishi Bank in 1962.
