In December 2002, after the franchise ran into financial trouble, the Strategic Rail Authority agreed to bail it out with a £58 million injection, with the end date brought forward from 2011 until 2006.[5] However continuing poor financial management resulted in the Strategic Rail Authority deciding to strip Connex of the franchise in June 2003.[6][7][8][9] Connex South Eastern continued to operate the franchise until 8 November 2003 with the services transferring to the Strategic Rail Authority's South Eastern Trains subsidiary the following day.[10][11]
Connex South Eastern ordered 10 three-carriage and 102 four-carriage Class 375s, and 36 five-carriage Class 376s in a couple of batches with the first entering service in April 2001.[17][18][19]
Between 4 February and 20 March 2002, owing to a shortage of rolling stock, a preserved Class 201Hastings unit was on loan to Connex South Eastern to operate two return journeys on Monday to Fridays between Charing Cross and Hastings.[20]