The organisation is divided into four zones with twelve Regional Managers. It has a total of 11,678 buses (government-owned 8964; hire on rental 2714)[7] operating in 44.15 lakh kilometers and has a total of 426 bus stations and 129 bus depots.[5] From 30 January 2019, all the APSRTC vehicles in the state are registered as AP–39, followed by "Z" and four digits.[8]
Types of services
The Andhra Pradesh State Road Transport Corporation operates various services both for urban transport as well as intercity and village transport, and cargo services.
Bus Service Types in APSRTC
Service Type
Description
Facilities
NON - OPRS
Non-Reservation short distance services include a range of bus options like Pallevelugu, Ultra Pallevelugu, Express, Saptagiri Express, Green Saptagiri, Ultra Deluxe, Super Luxury, Indra A/C and city services includes City Ordinary, Metro Express, Metro Deluxe, and Metro Luxury A/C.
Online Passenger Reservation System for long-distance services, operated day and night. Includes Express, Saptagiri Express, Ultra Deluxe, Super Luxury, Indra A/C, Metro Luxury A/C, Garuda A/C, Garuda Plus, Amaravati, Dolphin Cruise, Star Liner, Night Rider, Vennela Sleeper A/C.[10]
Online and Offline Reservation Facility, Live Bus Tracking in APSRTC LIVE TRACK app.[11]
Cargo
Rapid cargo services for transporting bulk goods. Uses Depot Goods Trucks (DGT) for bulk goods materials.
Non A/C Sleeper Coaches. Introduced in November 2022.
Soft Cushioned Sleeper Berths, Reading lamps, Bed lamps, Pillows, Bed Sheets, Reservation, Live tracking.
Garuda Plus (Multi Axle A/C)
Replaced and Discontinued: Similar facilities to Amaravathi and Dolphin Cruise. Replaced and discontinued, replaced by Amaravathi and Dolphin Cruise (Multi Axle).
Same as Amaravathi and Dolphin Cruise (Multi Axle).
Inter-city A/C services between major towns. Also operates as Airport Services.
Reservation, Live Tracking.
Super Luxury (Non A/C Seater)
Night and day reservation services between main towns. Majority in the reservation category.
Soft Cushioned Rectilinear Seats, Air Suspension Coach, TV, Reservation, Live tracking.
Ultra Deluxe/Deluxe (Non A/C)
Inter-city reservation and non-reservation services. 2+2 seating Non A/C. Much higher fare than Express and Pallevelugu.
2+2 Semi Sleeper Rectilinear Seats, Reservation, Live tracking.
Express (Non A/C)
Inter-city services with 3+2 seating. Higher fare than ordinary "Palle velugu" services.
3+2 seating Non A/C, Reservation, Live tracking.
Saptagiri Express (Green Saptagiri Electric)
First electric buses to reduce pollution in Tirumala Tirupathi route. Operating between various cities.
Online Reservation, Soft cushioned seats, A/C coach, Live tracking.
Saptagiri Express (Non A/C)
Operates along Tirumala ghat section to carry pilgrims from major cities. Some services to neighboring states.
Online Reservation, Live tracking.
Ultra Pallevelugu (Non A/C)
Limited Halt (L.H) ordinary services with fewer stops. Fare between "Pallevelugu" and "Express" services.
Limited stops, fare between "Pallevelugu" and "Express".
Palle Velugu (Non A/C)
Rural ordinary services connecting mandals, villages, towns, and district headquarters. Majority in APSRTC fleet.
Connects rural areas, primary service in APSRTC.
City servies include
Service Name
Description
Facilities
Image
Metro Express (City Service)
Limited Halt city express services operating on city routes and inter-city L.H services.
Limited bus passes for students and citizens. Operates in cities like Visakhapatnam, Vijayawada.
City Ordinary (City Service)
Ordinary services operated by APSRTC in major cities of Andhra Pradesh. Operates in Visakhapatnam, Vijayawada, Guntur, Tirupati as city ordinary services.
More rushed due to providing bus passes to students and citizens. Services most bus stops.
Metro Deluxe (Replaced and Discontinued)
City express services operated as limited Halt (L.H) service. A/C and non A/C services in major cities connecting important areas and tourist spots. Operated under JNNURM Scheme.
Replaced and Discontinued. Replaced by "Metro Express" and "Metro Luxury" services.
DGT (Depot Goods Truck)
These services offered by APSRTC to carry parcels, couriers, goods and bulk materials.
These services can be booked and utilised by public for shifting their goods and valuables.
Every bus depot in APSRTC having one DGT Bus.
These Services having door step cargo delivery facility.
Performance and earnings
As of March 2019[update], the organisation had gross earnings of ₹5,995 crores, and with an accumulated loss of ₹6,445 crores.
APSRTC was first State Transport to introduce Hi-Tech Luxury Buses in government bus sector.
APSRTC was the first state transport to introduce cargo services and computized system in all depots.
APSRTC was the first state transport to introduce Live Bus tracking facilities for 15000 Buses. ( In District and City Services )
GPS (Global positioning system) is fixed in all types of buses.[23] AIS 140 model, GPS devices are used for live tracking of buses.[24]
First to Introduce Digital Payments, QR - PAYMENTS using E - POS machines for ticketing across entire State.
First to Introduce Vehicle Tracking System ( VTS ) & Passenger Information Systems ( PIS ).
First to Introduce Door Step Cargo Services.
First to Introduce Online Booking for Cargo. ( Phase - 1 VIJAYAWADA - VISAKHAPATNAM available ).
Depots
APSRTC has 129 depots across the state. All the 129 depots are 100% computerized.[25]
APSRTC having 4 Zones . Maintenance and refurbishment of buses are carried out here. These Zonal workshops having High technology featured equipment for maintenance and refurbishment of buses.[26]
Mobile App / web Page to Book (OPRS) Reservation Ticket
Mobile app and web portal for Online Reservation is designed and provided for passengers to book tickets on one's Phone.
Reservation counters are also provided at bus stations.
Reservation Tickets can also Book through ATB Agents.
This feature reduce crowds at reservation counters, regulates money retail issues
This makes passengers more ease to Book tickets on one's Phone.
APSRTC Live Track App / Web Page for Passengers
APSRTC LIVE TRACK[28] is an APP offered by APSRTC, for live tracking and live location of buses.
This APP Came into Commence in 2015 for OPRS services and later extended to NON - OPRS Services.
This future helps passengers to get live Location of buses on electronic maps (Google Maps, MapmyIndia, OpenStreetMap), which was designed in APP and Web Page.
Bus live tracking facility is Provided for NON -OPRS and OPRS Bus Services.
Passengers can estimate the arrival and Departure of Buses to Bus stand and Bus stops enroute.
Backend servers are used for control of this Bus live tracking feature.
This feature is Mostly used by Remote villages to know about District ordinary Services.
Submit of feed back on Bus condition, Diver and Conductor Behaviour, Women Safety, Breakdown, Report Accident features are provided.
Passengers can interact with Depot managers, Regional managers, Zonal managers by phone numbers provided in the app.
Passengers can search and locate nearby Bus stops using the GPS location of their phone.
Amenities Provided for Passengers at Bus Stands/Stations
All the bus station across the state are modified under State of Art and passenger amenities are provided such as Dormitories, Waiting longues, Shops and Stalls, Drinking water facilities.
Public Toilets under Swach Bharat Mission are Provided for Passengers.
APSRTC Digital Payments
APSRTC Is implementing Digital Payments in OPRS and NON - OPRS buses.
Andhra Pradesh State Road Transport Corporation has a number of firsts to its credit in India.[5]
First to nationalize passenger Road Transport Services in the country – 1932
First to introduce long-distance night express services
First to introduce A/C Sleeper, Hi-tech, Metro Liner, Inter-City Services and Metro Express
First to introduce depot computerisation – 1986
First to appoint Safety Commissioner for improving the safety of passengers
All 126 depots in the state are computerized
Reservation of tickets on telephone and door delivery of tickets
Award from The Indian Express in digital technology to category of enterprise application. This is fifth award in a row for APSRTC in this category event held in Kochi on 25 February 2023.