WBSETCL is responsible for transmitting power at 66 kV, 132 kV, 220 kV and 400 kV in the state of West Bengal. WBSETCL achieved the Best Power Availability Award (Gold Shield) for the year 2007–2008 as a transmission licensee in India from Ministry of Power Government of India.
WBSEDCL is responsible for distributing power in the state of power at 33 kV level and below. West Bengal State Electricity Distribution Company Limited has come into effect from 1 April 2007 after restructuring of erstwhile West Bengal State Electricity Board in compliance of Electricity Act 2003. WBSEDCL is a major power utility of the state with consumer strength over 1.97 crore. 5 zones, 19 regional offices, 67 distribution divisions and 490 customer care centers make up the backbone to the power distribution system of the state. WBSEDCL is divided into 5 zones: Kolkata, Burdwan, Midnapore, Berhampore and Siliguri.