In 2013 Keats was part of a frustrating problem involving his passport which resulted in London Welsh being relegated. Keats described it as "the toughest time of his career".
In March 2013 the club were found guilty of playing Keats for 10 games illegally while he held a fake English passport. Thus, five league points were removed which killed their chances of survival in the Premiership. The club was also fined over $30,000 NZD.[2]
Former manager Mike Scott was found fully responsible and was banned from any participation in rugby for life.[3]
Upon signing for the club from Aironi, Keats' agent asked Scott if Keats should return to New Zealand to sort out his visa but Scott assured it would be taken care of in England. Keats found out he was Ineligible to play on the season opening match. The next week Keats was then told he was "fine" and it was all sorted. Further investigation by the new manager discovered that Scott had incorrectly stated Keats was from Christchurch, Dorset as opposed to Christchurch in New Zealand. This was all amongst a rush to field Keats as soon as possible.[2][4]
Personal
While playing for Canterbury Keats owned an exterior plastering and painting business but when he made the move to the Hurricanes he was forced to sell it.[4]