Taylor Swift stayed at the hotel in February 2011 whilst in Singapore promoting her Speak Now World Tour. Lady Gaga was originally staying at the Mandarin Oriental, Singapore whilst promoting her Born This Way Ball tour in May 2012; however, when the New Paper published that she was staying there, many fans were gathering outside the hotel, provoking her to move to The Ritz-Carlton, Millenia Singapore, which is next door.[1] The SMTown artists stayed for their sixth leg for SMTown Live World Tour III in 2012.[2]Yoshiki, drummer of the Japanese metal band X Japan stayed at the hotel in January 2015. Famous YouTuber couples Nick and Carrie stayed in the hotel for their first ever fan meet in Singapore in July 2024.
The hotel has 608 guest rooms and suites, and a Club Lounge located at the top floor.
Summer Pavilion, one of the hotel's restaurant, earned its first Michelin Star in the inaugural Michelin Guide Singapore 2016.[3]Colony is the hotel's all-day dining restaurant, featuring Singapore's heritage cuisines with seven different conservatory kitchens helmed by 'live' culinary showmanship. Conference facilities include the 1,090-square metre Grand Ballroom, the Chihuly Room, the Garden Pavilion, and 8 additional meeting and function rooms.
In December 2016, The Ritz-Carlton Spa, Singapore opened in partnership with La Mer, making it the first luxury hotel to partner with La Mer in Asia Pacific.[4] The hotel also features an outdoor swimming pool, 24-hour fitness center and tropical-themed garden.[5]
In May 2017, the hotel unveiled a new overwater pool platform that allows for a versatile outdoor venue, making it the first luxury hotel in Singapore to offer the flexibility of holding events over water through partially, or completely covering the pool.[6]