Talk:Talkspace

This page is not unambiguously promotional, because... (your reason here) --Amargue (talk) 17:43, 2 April 2015 (UTC)Reply

Talk:Talkspace

Contested deletion

Latest comment: 8 years ago3 comments2 people in discussion

This page is not unambiguously promotional, because... (your reason here) --Amargue (talk) 17:43, 2 April 2015 (UTC)Reply

It does nothing more than provide minimal information about a service. I have edited out words in hopes that it meets your guidelines for it to remain in wikipedia. I do not believe it has any language that would make it promotional in any way. The page contains only information on what it is, who created it, funding values and references reliable sources that back up the facts presented. (Amargue (talk) 17:43, 2 April 2015 (UTC))Reply

seems weird that this doesn't note any of the professional controversy? - see https://www.theverge.com/2016/12/19/14004442/talkspace-therapy-app-reviews-patient-safety-privacy-liability-online & https://www.thecut.com/2016/12/the-potential-danger-in-therapy-apps-like-talkspace.html — Preceding unsigned comment added by 184.70.7.86 (talk) 21:51, 20 February 2018 (UTC)Reply

Proposing additions to the History section

Latest comment: 1 year ago17 comments3 people in discussion

Hello! I'm a connected contributor with a declared COI on this Talk page. I'd like to suggest updates to the article’s History section to help bring it up to date, as the current content ends in 2021. My proposed additions are posted below.

I understand the importance of maintaining neutrality and reliable sourcing, and I’ve done my best to reflect that in the draft. Thanks for your time and consideration. Any feedback is appreciated.

Dr. Jon Cohen (physician) became Talkspace CEO in September 2022.[1]
In 2022, Talkspace shifted its primary focus from direct-to-consumer services to enterprise and payer partnerships, aiming to provide mental health services through health plans, employers, and government contracts.[2]
In 2023, the company secured a $26 million contract with New York City to provide free therapy services to teens aged 13 to 17.[3]
In 2024, Talkspace launched the Behavioral Health Consortium, a network that allows clinicians to refer insured members with high-acuity needs—such as substance use, alcoholism, and eating disorders—to in-network specialty care providers. The consortium is accessible through Talkspace’s Health Collective platform, which also connects users to services from partners like Oura, Evernow, and Options MD.[4] In the same year, Talkspace and Ovia Health by Labcorp co-launched the Women’s Health Coalition for Digital Solutions, a partnership aimed at advancing women’s health through technology, service integration, and workplace policy advocacy. The coalition includes companies like Conceive, Evernow, FitOn, Nurx, Cove, and Nutrium, and seeks to improve healthcare access, reduce stigma, and develop employer-supported solutions tailored to women’s diverse physical and mental health needs.[5]
Also in 2024, Talkspace partnered with Amazon Health Services to offer virtual therapy services through Amazon’s Health Benefits Connector where users access insurance-covered care. The collaboration allows Amazon users to discover and verify their mental health benefits, then connect with a licensed Talkspace therapist through a simplified intake process.[6]
By early 2025, Talkspace reported its first profitable quarter, attributing the success to growth in business-to-business contracts and Medicare services.[7]

SBCornelius (talk) 18:51, 6 June 2025 (UTC)Reply

Not done for now: it's not clear what changes you want to be made. Please mention the specific changes in a "change X to Y" format. Where should these changes be made? GoldRomean (talk) 00:40, 10 June 2025 (UTC)Reply
Hi @GoldRomean and thank you for the quick review. Looking back, I agree that my request should have been more clear. The History section currently ends with the following paragraph:
In November 2021, the chief operating officer, CEO, and head of clinical services all resigned within a span of weeks. The company disclosed that some of the resignations were in connection to an offsite company event. Shareholder rights law firms announced investigations that the company's former leadership violated securities law.
I'd like to propose that the paragraphs I included above be added to the History section following that last paragraph about 2021. This will make that section of the article feel less dated. Thank you and please let me know if you have any questions. SBCornelius (talk) 15:41, 10 June 2025 (UTC)Reply
I would say the info you propose sort of feels like an advertisement. GoldRomean (talk) 15:45, 10 June 2025 (UTC)Reply
Hi @GoldRomean! Thank you for the feedback. I'll work on editing my proposed copy with that in mind. Do you think this is a tone issue, or are some points I've included inherently promotional, independent of the wording? Thanks again, and I'll work on this and change the tag back to unanswered when done. SBCornelius (talk) 17:21, 18 June 2025 (UTC)Reply
@GoldRomean, I've changed the tone and how the information is presented. Please let me know if this is acceptable.
Dr. Jon Cohen (physician) became Talkspace CEO in September 2022.[8]
In 2023, the company secured a $26 million contract with New York City to provide free therapy services to teens aged 13 to 17.[9]
In 2024, Talkspace launched the Behavioral Health Consortium, a network for referring patients with substance use, alcoholism, and eating disorders to in-network care providers. The consortium is accessible through Talkspace’s Health Collective platform, which connects users to other healthcare platforms.[10] In the same year, Talkspace and Ovia Health by Labcorp co-launched the Women’s Health Coalition for Digital Solutions, a partnership aimed at advancing women’s health .[11]
Also in 2024, Talkspace became available through Amazon’s Health Benefits Connector where users access insurance-covered care. The collaboration allows Amazon users to confirm their mental health benefits and connect with a licensed Talkspace therapist.[12]
By early 2025, Talkspace reported its first profitable quarter, attributing the success to a focus on enterprise and payer partnerships where mental health services became available through health plans, employers, and government contracts.[13][14]}
SBCornelius (talk) 19:48, 18 June 2025 (UTC)Reply
Sorry for the delay. That looks fine, go ahead and make the changes. However, I wouldn't object to another editor removing it if they find it to be too promotional. GoldRomean (talk) 14:20, 19 June 2025 (UTC)Reply
Hi @ GoldRomean, and thanks for the quick feedback. I don't have the ability to add the revised text to the article. Would you be comfortable doing that? Thanks again for the help, and please let me know how you'd suggest we proceed. SBCornelius (talk) 20:14, 20 June 2025 (UTC)Reply
 Done, sorry, didn't notice your block. GoldRomean (talk) 20:21, 20 June 2025 (UTC)Reply
@GoldRomeanThank you! SBCornelius (talk) 21:07, 20 June 2025 (UTC)Reply
@GoldRomean, I've made additional suggestions for the Product section (see below). Since you reviewed my previous requests for this article, I wanted to give you the first crack at these new suggestions. If you've moved on, just let me know and I'll add an Edit COI tag to drop this into the queue for someone else. Thanks again for the help. SBCornelius (talk) 20:15, 30 June 2025 (UTC)Reply
Sorry, I'm somewhat busy at the moment. Feel free to add the tag, and I might take a look when I have more time :). Cheers, GoldRomean (talk) 19:08, 1 July 2025 (UTC)Reply
@GoldRomeanThank you! SBCornelius (talk) 19:12, 3 July 2025 (UTC)Reply
Go ahead: I have reviewed these proposed changes and suggest that you go ahead and make the proposed changes to the page. Dahawk04 (talk) 03:10, 4 July 2025 (UTC)Reply
@Dahawk04, thank you for reviewing this request; however, SBCornelius is pblocked from mainspace and can not directly edit the article themselves. GoldRomean (talk) 03:28, 4 July 2025 (UTC)Reply
My edit was meant for the request below the script must have placed it in the wrong place. My apologies Dahawk04 (talk) 03:33, 4 July 2025 (UTC)Reply
Hi @Dahawk04, I think I may have misplaced that script. Sorry for the confusion. I'm adding it in the right place now. SBCornelius (talk) 20:30, 7 July 2025 (UTC)Reply

References

  1. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  2. ^ Schubarth, Cromwell (2022-12-19). "Talkspace pivots away from direct-to-consumer model to focus on health plans and employers". New York Business Journal. Retrieved 2025-05-09.
  3. ^ Fitz-Gibbon, Leticia (2023-05-09). "NYC announces $26M contract with Talkspace to give teens free online therapy". New York Post. Retrieved 2025-05-09.
  4. ^ "Talkspace launches Behavioral Health Consortium with specialty care providers". MobiHealthNews. 2024-04-30. Retrieved 2025-05-09.
  5. ^ Plescia, Marissa (2024-05-31). "Talkspace, Labcorp's Ovia Health Launch Digital Women's Health Coalition". MedCity News. Retrieved 2025-05-09.
  6. ^ Larson, Chris (2024-09-17). "Talkspace Goes Retail, Partners with Amazon's Health Business". Behavioral Health Business. Retrieved 2025-05-22.
  7. ^ Capoot, Ashley (2025-03-07). "Talkspace posts first profitable quarter, citing growth in Medicaid, enterprise deals". CNBC. Retrieved 2025-05-09.
  8. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  9. ^ Fitz-Gibbon, Leticia (2023-05-09). "NYC announces $26M contract with Talkspace to give teens free online therapy". New York Post. Retrieved 2025-05-09.
  10. ^ "Talkspace launches Behavioral Health Consortium with specialty care providers". MobiHealthNews. 2024-04-30. Retrieved 2025-05-09.
  11. ^ Plescia, Marissa (2024-05-31). "Talkspace, Labcorp's Ovia Health Launch Digital Women's Health Coalition". MedCity News. Retrieved 2025-05-09.
  12. ^ Larson, Chris (2024-09-17). "Talkspace Goes Retail, Partners with Amazon's Health Business". Behavioral Health Business. Retrieved 2025-05-22.
  13. ^ Capoot, Ashley (2025-03-07). "Talkspace posts first profitable quarter, citing growth in Medicaid, enterprise deals". CNBC. Retrieved 2025-05-09.
  14. ^ Schubarth, Cromwell (2022-12-19). "Talkspace pivots away from direct-to-consumer model to focus on health plans and employers". New York Business Journal. Retrieved 2025-05-09.

Proposed edits for the Product section

Latest comment: 8 months ago17 comments6 people in discussion

I would like to propose improvements to the Product section of the article. Below are two TextDiff templates for changes to the first two paragraphs of this section. I've also included a box containing a proposed fourth paragraph for this section. Thanks for your time and as always, any feedback is appreciated.

−
Talkspace provides psychotherapy via smartphone, tablet, or desktop where users over the age of 13 can get help from a licensed therapist. Talkspace is a monthly subscriptions service with prices starting at US$260 per month. The platform allows users to communicate with their therapist via video, audio, and text messaging. Depending on the plan, users may also have access to a number of 30-minute [[Videotelephony|video conference]] session per month.
+
Talkspace provides psychotherapy via smartphone, tablet, or desktop where users over the age of 13 can get help from a licensed therapist. Talkspace is a monthly subscriptions service with prices starting at US$69 per week for text-only therapy and US$99 and US$109 for plans including video sessions and workshops. The platform allows users to communicate with their therapist via video, audio, and text messaging. Depending on the plan, users may also have access to a number of 30 or 60-minute [[Videotelephony|video conference]] sessions per month.
−
Based on initial information provided, clients are paired with a psychotherapist by an intake specialist or can select one from several suggested by a matching algorithm. Therapeutic approaches offered by therapists include [[cognitive behavioral therapy]] and other evidence-based treatment options. Talkspace has grown to include over 1.5 million clients and includes therapists in all 50 states. The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services.
+
Based on initial information provided, clients are paired with a psychotherapist by an intake specialist or can select one from several suggested by a matching algorithm. Therapeutic approaches offered by therapists include [[cognitive behavioral therapy]] and other evidence-based treatment options. Talkspace has grown to include over 1.5 million clients and includes therapists in all 50 states. As of 2024, 158 million people have access to Talkspace through in-network coverage or [[Medicare (United States)]] and [[Medicare Advantage]] plans. Talkspace is now an in-network provider for Optum, UnitedHealthcare, Cigna, Aetna and Tricare. The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services.
In 2025, Talkspace introduced "Talkcast," an AI-powered tool allowing therapists to produce personalized audio episodes based on clients’ unique needs to provide support between therapy sessions.[23] The company also expanded its services to support teen mental health through a partnership with Bark Technologies, offering app-based support for younger users.[24]

SBCornelius (talk) 20:11, 30 June 2025 (UTC)Reply

Hi @Dahawk04 and @GoldRomean, since you both previously reviewed my proposed edits for this article, I wanted to reach out again to thank you and see if you'd be willing to take a look at the above. My latest edit requests are in the queue, but your feedback would be appreciated. Thanks again! SBCornelius (talk) — Preceding undated comment added 18:20, 4 August 2025 (UTC)Reply
I'm not sure about this - the whole first paragraph is really promotional (with or without the changes), and the second sort of as well. GoldRomean (talk) 20:10, 4 August 2025 (UTC)Reply
@GoldRomean Yes, I see what you are saying about the type of information in the first two paragraphs without changes, but they are inaccurate or incomplete without clarification, so I wanted to correct the first paragraph and round out the second with information about the number of users. I was trying only to propose new details to include, but would a rewrite that addresses the tone and inaccuracies help? I can take a run at that if it helps. SBCornelius (talk) 17:14, 8 August 2025 (UTC)Reply
If you'd like to go for it, sure. Sentences like "Talkspace is a monthly subscriptions service with prices starting at US$260 per month." are really promotional and should probably be removed though, even if rewritten neutrally, etc. :) GoldRomean (talk) 15:29, 9 August 2025 (UTC)Reply
Hi @GoldRomean, I've take a run at rewriting the Product section to make everything less promotional, including the existing language that I didn't suggest changes to before. Thank you and please let me know if you need anything else.
== Product ==
Talkspace provides psychotherapy via smartphone, tablet, or desktop where users over the age of 13 can attend sessions with a licensed therapist.[1][25] The monthly subscriptions service[26][3] allows users to communicate with a therapist via video, audio, and text messaging,[27] and depending on the plan, users may schedule a number of 30- or 60-minute video conference sessions per month.[28]
Clients are matched with a psychotherapist either through an intake specialist or by selecting from options generated by a matching system.[29] Therapist use approaches such as cognitive behavioral therapy and other established treatment options.[30] Talkspace reports having served more than 1.5 million clients and works with licensed providers across the United States.[31][32] As of 2025, 200 million people had access to Talkspace through in-network coverage, Medicare (United States), and Medicare Advantage plans.[33][34] The company is an in-network provider with several major insurers, including Optum, UnitedHealthcare, Cigna, Aetna and Tricare.[35][36]
Talkspace is also HIPAA BAA compliant and uses encryption to maintain client confidentiality.[37] All therapists are licensed and screening involves background-checks, technical training, and clinical interviews.[38]
In 2025, Talkspace introduced "Talkcast," an artificial intelligence tool that enables therapists to create audio content for clients to use between therapy sessions.[39] The company also expanded services for teen mental health through a partnership with Bark Technologies, which provides app-based support for younger users.[40] SBCornelius (talk) 18:41, 22 August 2025 (UTC)Reply
Let’s wait for someone else to get another opinion :). GoldRomean (talk) 20:04, 22 August 2025 (UTC)Reply
@GoldRomean that sounds good. Thank you! SBCornelius (talk) 15:45, 29 August 2025 (UTC)Reply
Hi, second opinion here. This still feels quite promotional as written. The important information in this section very likely could be truncated down to two paragraphs at most.
Here's what I would do to improve this:
- Review your sources. There are several sources cited in your additions that don't pass WP: RS. Forbes (contributor), uschamber.com, and Business Insider are all sources that Wikipedia have historically considered unreliable or reliable with other considerations, just as an example.
- Cut the third paragraph. The information there feels too promotional to me and doesn't add much to the article.
And again, cut down the promotional language. Two paragraphs, at most, IMO. If you want me to look at it again once you're done, feel free to ping me. Meepmeepyeet (talk) 01:44, 2 September 2025 (UTC)Reply
Hi @Meepmeepyeet! Thank you for the feedback. I'll work on making those changes to my edit request and tag you here when done. Thanks again! SBCornelius (talk) 16:55, 3 September 2025 (UTC)Reply
Hi @Meepmeepyeet! I've edited this down to two paragraphs, so please let me know what you think when you have a chance. Thank you!
Talkspace provides psychotherapy through a subscription service accessible by smartphone, tablet, or desktop for users age 13 and older.[1][41] Clients can communicate with licensed therapists via text, audio, or video messaging, and some plans include scheduled video sessions.[42][43]Matching with a therapist occurs through either an intake specialist or a system-generated set of options.[44] Therapists use approaches such as cognitive behavioral therapy and other common treatment methods.[45]
Talkspace reports it has worked with more than a million clients and partners with licensed providers across the United States.[46][47] As of 2025, Talkspace services were available through Medicare (United States), and Medicare Advantage, and several major insurers.[48][49][50][51] The platform is HIPAA-compliant, with licensed therapists who undergo background checks and training.[52][53]
SBCornelius (talk) 20:57, 12 September 2025 (UTC)Reply
This does feel like an advertisement to me, too, still Likeanechointheforest (talk) 15:32, 22 September 2025 (UTC)Reply
@Likeanechointheforest Thank you for the feedback. I'll take another run at this and get it down to 2-3 sentences that feel more neutral. SBCornelius (talk) 17:02, 26 September 2025 (UTC)Reply
I agree, I think it's how specific certain details are (like how they can communicate with who) that's making it feel adverty to me. Thanks, Encoded  Talk 💬 15:36, 28 September 2025 (UTC)Reply

I think I addressed the concerns. Talkspace#Product Thanks for the discussion and willingness to whittle it down. I left the AI mention there. That seems important and is well sourced.

Talkspace provides psychotherapy through an online subscription service accessible to users age 13 and older.[54] Clients are matched with licensed therapists, who they communicate with online, or with optional video sessions.[55][56] Therapists use common treatment methods including cognitive behavioral therapy.[57][58]

Talkspace reports it has worked with more than a million clients, and partners with licensed providers across the United States.[59][60] As of 2025, Talkspace services were available through Medicare (United States), and Medicare Advantage, and several major insurers.[61][62][63][64] The platform is HIPAA-compliant, with licensed therapists who undergo background checks and training.[65][66]

The company uses machine learning and artificial intelligence tools to analyze anonymized transcripts of therapy sessions to improve services.[67]

STEMinfo (talk) 19:26, 1 October 2025 (UTC)Reply

Thank you @STEMinfo and everyone else who contributed to working this out. SBCornelius (talk) 17:37, 15 October 2025 (UTC)Reply

References

  1. ^ a b c d Bruce Japsen. "Cigna Expands Mental Health Network With Talkspace's Virtual Therapy". Forbes. Retrieved 22 July 2020.
  2. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  3. ^ a b c Cite error: The named reference voxcovid was invoked but never defined (see the help page).
  4. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  5. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  6. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  7. ^ "How Much Does Talkspace Cost in 2025?". ChoosingTherapy.com. Retrieved 2025-06-03.
  8. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  9. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  10. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  11. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  12. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  13. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  14. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  15. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  16. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  17. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  18. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  19. ^ Landi, Heather (2024-10-30). "Talkspace brings in $47M Q3 revenue boosted by payer growth". www.fiercehealthcare.com. Retrieved 2025-05-09.
  20. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  21. ^ "Talkspace "Thankfully Talkspace is covered by TRICARE"". seniorsbluebook.com. Retrieved 2025-05-22.
  22. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  23. ^ Valinsky, Jordan (2025-02-10). "Talkspace introduces Talkcast, an AI tool to support therapists". CNN Business. Retrieved 2025-05-09.
  24. ^ Mahdawi, Arwa (2024-09-19). "Talkspace partners with Bark to expand therapy access for teens". The Guardian. Retrieved 2025-05-09.
  25. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  26. ^ "How Much Does Talkspace Cost in 2025?". ChoosingTherapy.com. Retrieved 2025-06-03.
  27. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  28. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  29. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  30. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  31. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  32. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  33. ^ "Talkspace's Strategic Transition to Payor-Dominant Revenue Model: A Tipping Point for Sustainable Growth in Telehealth". Ainvest. Retrieved 2025-08-22.
  34. ^ Landi, Heather (2025-08-05). "Talkspace Q2 revenue growth propelled by payer business". www.fiercehealthcare.com. Retrieved 2025-08-22.
  35. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  36. ^ "Talkspace "Thankfully Talkspace is covered by TRICARE"". seniorsbluebook.com. Retrieved 2025-05-22.
  37. ^ "TalkSpace Review | Online Therapy Reviews | E-counseling.com". E-Counseling.com. Retrieved 2017-07-13.
  38. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-07-13.
  39. ^ Valinsky, Jordan (2025-02-10). "Talkspace introduces Talkcast, an AI tool to support therapists". CNN Business. Retrieved 2025-05-09.
  40. ^ Mahdawi, Arwa (2024-09-19). "Talkspace partners with Bark to expand therapy access for teens". The Guardian. Retrieved 2025-05-09.
  41. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  42. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  43. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  44. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  45. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  46. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  47. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  48. ^ "Talkspace's Strategic Transition to Payor-Dominant Revenue Model: A Tipping Point for Sustainable Growth in Telehealth". Ainvest. Retrieved 2025-08-22.
  49. ^ Landi, Heather (2025-08-05). "Talkspace Q2 revenue growth propelled by payer business". www.fiercehealthcare.com. Retrieved 2025-08-22.
  50. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  51. ^ "Talkspace "Thankfully Talkspace is covered by TRICARE"". seniorsbluebook.com. Retrieved 2025-05-22.
  52. ^ "TalkSpace Review | Online Therapy Reviews | E-counseling.com". E-Counseling.com. Retrieved 2017-07-13.
  53. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-07-13.
  54. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  55. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  56. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  57. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  58. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  59. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  60. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  61. ^ "Talkspace's Strategic Transition to Payor-Dominant Revenue Model: A Tipping Point for Sustainable Growth in Telehealth". Ainvest. Retrieved 2025-08-22.
  62. ^ Landi, Heather (2025-08-05). "Talkspace Q2 revenue growth propelled by payer business". www.fiercehealthcare.com. Retrieved 2025-08-22.
  63. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  64. ^ "Talkspace "Thankfully Talkspace is covered by TRICARE"". seniorsbluebook.com. Retrieved 2025-05-22.
  65. ^ "TalkSpace Review | Online Therapy Reviews | E-counseling.com". E-Counseling.com. Retrieved 2017-07-13.
  66. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-07-13.
  67. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
STEMinfo, I have one last thing to suggest here. Do you think there is any room to mention how LLMs are used without being too specific? I have added a suggestion to the last sentence of the section being discussed. Thanks again and please let me know if you think this new language is within bounds.
−
The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services.
+
The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services, assist providers, and detect users at risk of self-harm.
SBCornelius (talk) 21:16, 17 December 2025 (UTC)Reply

Reconsidering controversies in the lede

Latest comment: 9 months ago6 comments3 people in discussion

The last edit I have to propose for this article is a rewritten lede. I want to ask others to consider that the weight given to controversies in the opening paragraph violates neutral point of view. My proposed lede in boxed below, but I am open to input from those who have been helpful here recently. Thank you for your time. @Likeanechointheforest @Encoded @STEMinfo

Talkspace, Inc. is an American company that provides online and mobile therapy services. Founded in 2012 by Oren and Roni Frank,[5] Talkspace connects users with licensed therapists and psychiatrists[6][7] through web and mobile platforms.[8][9] The service offers communication through text, audio, and video messaging, as well as live video sessions in some cases.[10][11] The company is headquartered in New York City.[12]

SBCornelius (talk) 19:35, 15 October 2025 (UTC)Reply

I think that it does fit, but like your rewrite of the other parts of the lede! Likeanechointheforest (talk) 15:31, 17 October 2025 (UTC)Reply
Hi @Likeanechointheforest! I'm glad you liked the changes to the lede and thank you for implementing. I also appreciate your input on the weight given to controversies in the lede. I want to move towards a consensus on that issue, so if @Encoded and @STEMinfo would be willing to weigh in, I'm happy to abide by the consensus on this issue. Thanks again to everyone for considering this. SBCornelius (talk) 17:05, 30 October 2025 (UTC)Reply
A large part of the article is the criticism. I'm not comfortable removing it from the lede, but would consider something toned down, like
The effectiveness of text therapy and the company's business practices have been criticized.
And we don't need to include the controversial sources per MOS:LEDE, since the lead is a summary of what's already in the article. I think that's the best you can hope for. STEMinfo (talk) 04:18, 31 October 2025 (UTC)Reply
Hi @STEMinfo! Thank you, that sounds perfectly reasonable to me. If you or @Likeanechointheforest would like to implement that edit I'd be done making requests to this article for the foreseeable future. Please let me know of either of you think there is anything else needed to move this forward. Thanks again! SBCornelius (talk) 16:57, 31 October 2025 (UTC)Reply
 Done If anyone disagrees, feel free to revert me. This is a controversial edit. STEMinfo (talk) 17:26, 31 October 2025 (UTC)Reply

References

  1. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  2. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  3. ^ Landi, Heather (2025-08-05). "Talkspace Q2 revenue growth propelled by payer business". www.fiercehealthcare.com. Retrieved 2025-12-17.
  4. ^ Landi, Heather (2025-10-31). "Talkspace sees growing role in obesity management, AI innovation". www.fiercehealthcare.com. Retrieved 2025-12-17.
  5. ^ Furhlinger, Josh. All-You-Can-Text Therapy Services Wall Street Journal. Retrieved 30 March 2015.
  6. ^ "Online Psychiatrists: Telehealth Psychiatry & Prescription Care | Talkspace". www.talkspace.com. Retrieved 2025-05-09.
  7. ^ "Talkspace vs Headway Review - Meditopia for Work". meditopia.com. Retrieved 2025-05-09.
  8. ^ Brodwin, Erin. "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider.
  9. ^ Garun, Natt. "Talkspace now lets you send audio and video messages to your e-therapist". The Next Web.
  10. ^ Landi, Heather (2024-09-17). "Amazon adds Talkspace to digital health benefits program". www.fiercehealthcare.com. Retrieved 2025-05-09.
  11. ^ Staff, Defense World (2025-09-29). "Head to Head Analysis: United Treatment Centers (OTCMKTS:POTN) and Talkspace (NASDAQ:TALK)". Defense World. Retrieved 2025-10-15.
  12. ^ Solomon, Shoshanna (2021-04-18). "New York City now home to 21 Israel-founded tech unicorns". The Times of Israel. ISSN 0040-7909. Retrieved 2025-10-15.

Small change to Product section

Latest comment: 7 months ago4 comments2 people in discussion

I made this request above, but the section is a bit cluttered and may be hard to understand. I've reposted my final suggestion for this article below.

STEMinfo any other interested editors, I have one last thing to suggest here. Do you think there is any room to mention how LLMs are used without being too specific? I have added a suggestion to the last sentence of the section being discussed. Thanks again and please let me know if you think this new language is within bounds.
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The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services.
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The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services, assist providers, and detect users at risk of self-harm.

Thank you! SBCornelius (talk) 16:17, 29 December 2025 (UTC)Reply

 Done It is just fine, I will add it. MosquitoDestroyer (talk | mosquitoes destroyed) 07:24, 4 January 2026 (UTC)Reply
@MosquitoDestroyer Thank you! SBCornelius (talk) 21:36, 8 January 2026 (UTC)Reply
No problem, just clearing a disgusting (245+ requests) backlog MosquitoDestroyer (talk | mosquitoes destroyed) 21:59, 8 January 2026 (UTC)Reply
  1. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  2. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  3. ^ Landi, Heather (2025-08-05). "Talkspace Q2 revenue growth propelled by payer business". www.fiercehealthcare.com. Retrieved 2025-12-17.
  4. ^ Landi, Heather (2025-10-31). "Talkspace sees growing role in obesity management, AI innovation". www.fiercehealthcare.com. Retrieved 2025-12-17.

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