The route is part of The Rapid transit network in the Grand Rapids metro area. It is the first BRT service in the state of Michigan.
There are 34 stations including the terminus platform at Central Station. Each station is equipped with 24-hour lighting, an emergency phone, and a snow melt system under the platform. An illuminated text display informs passengers of expected arrival times. All stations have raised platforms that align with the floor of the rapid transit vehicle, making for easy boarding and alighting.
Route
The Silver Line route travels 9.6 miles (15 km), mostly along Division Avenue from 60th Street on the Wyoming-Kentwood border, crossing into the City of Grand Rapids at 28th Street, and after Wealthy Street loops around the downtown area to Central Station in Grand Rapids.
Between 28th Street and Wealthy Street, Division Avenue has two sign-designated "bus only" lanes which are reserved during weekday peak hours, reducing delays due to conflicts with general traffic during busy times. There are also bus lanes on Monroe Avenue.
The route also necessitated the introduction of the city's first transit-only traffic signal, at the intersection of Fulton Street and Ransom Avenue. This light assists the southbound Silver Line bus to turn left from its right lane position. Regular traffic is funneled into a single lane regardless of which direction they wish to turn.
A parking lot was created at the southern terminus at 60th Street and Division, and acts as a Park'n'Ride facility. Parking at the facility is free.[citation needed]
Fares
The fare structure is integrated with the rest of the Rapid bus network. A single fare costs $1.75, with a daily cap of $3.50. Weekly and monthly passes as well as 10-ride passes are available. Unlike on the regular bus services, fares were paid or validated prior to boarding. Off-board fare payment was discontinued in 2022.[2]
On September 1, 2016, the service was made fare-free in the downtown area between Central Station and Wealthy Street. Rides originating or with destination south of Wealthy Street were subject to payment. The “fare-free zone” was discontinued on August 1, 2020.[3]
Schedule
The Silver Line provides service 7 days a week, during similar hours to the rest of the Rapid network.