During World War I, Randall served as Under Secretary of War (1918) to Secretary of War Newton D. Baker in the administration of President Woodrow Wilson. He also served in the War Plans Division of the United States Department of War. He and Dr. C.R. Mann developed the Army Alpha Intelligence Test, thought to be the first attempt of its kind to measure vocational and numerical ability. In 1932, he was commissioned as Colonel in the Special Reserves, assigned to the U.S. Army General Staff.[4]
From 1932 to 1936, he served as a special consultant to the Senate Committee investigating crime and racketeering. He also served as President of the Science Department of the National Education Association.
Randall was instrumental in introducing the method of "case study" to RIT, in further developing the co-op program at RIT, and in the decision that RIT would not grant degrees and would instead provide "short, intensive courses". In 1936, he left RIT to direct the Division of Educational Aids of the National Youth Administration.
He held memberships in many professional societies during his lifetime, including:
the Society for the Promotion of Engineering Education
^Saffran, Michael (March 2007), "RIT's presidential history", RIT News & Events, vol. 39, no. 11, Henrietta, NY: Rochester Institute of Technology, archived from the original on January 24, 2008, retrieved January 18, 2008