Jim Browning (YouTuber)

For people of the same name, see Jim Browning.

Jim Browning
Personal information
Occupations	Scam baiter Software engineer
YouTube information
Channels	Jim Browning
Years active	2014–present
Genre	Scam baiting
Subscribers	4.33 million
Total views	300.07 million
Creator Awards 100,000 subscribers 2018 1,000,000 subscribers 2020
Last updated: 15 September 2024

Jim Browning is the Internet alias of a software engineer and YouTuber from Northern Ireland^[1] whose content focuses on scam baiting and investigating call centres engaging in fraudulent activities. Browning cooperates with other YouTubers and law enforcement when they seek his expertise in investigating and infiltrating scam call centers. Browning has published several journalistic exposé videos highlighting the results of his investigations.

Scambaiting

A software engineer,^[2] Browning began researching scam operations after his relative lost money to a technical support scam.^[3] He started his YouTube channel to upload footage to send to authorities as evidence against scammers.^[4]

He has since carried out investigations into various scams, in which he infiltrates computer networks run by scammers who claim to be technical support experts^[1] or pose as US IRS agents and use remote desktop software or social engineering.^{[5][6][7][8][9]} Such scams have involved unsolicited calls offering computer services, or websites posing to be reputable companies such as Dell or Microsoft.^[1][3]

BBC Panorama investigation

Browning was featured in a March 2020 episode of British documentary series Panorama, in which a large-scale technical support scamming operation was infiltrated and extensively documented by Browning and fellow YouTuber Karl Rock. The duo recorded drone and CCTV footage of the facility in Gurugram, Haryana, India and gathered incriminating evidence linking alleged scammer Amit Chauhan, who also operated a fraudulent travel agency called "Faremart Travels", to a series of scams targeting computer-illiterate and elderly people in the United Kingdom and United States.^[10][11][12] During a private meeting with his associates, Chauhan was quoted as stating, "We don't give a shit about our customers". Some of his call centre agents were recorded scamming and laughing at a British man who admitted to being depressed.^[13] They were also recorded conning a blind woman with diabetes.^[14] Chauhan denied the allegations in a phone interview with the BBC, and he was arrested along with his accountant Sumit Kumar in a raid by Delhi Police. On 2 May 2022, Chauhan was acquitted of all charges at a court hearing in Gurugram and released.^[15][16]

Money-mule catching

In March 2021, Browning and fellow YouTuber Mark Rober collaborated to construct and distribute automated glitter bombs to identify and report money mules who were receiving their money via shipping services, such as FedEx, before sending it to scammers.^[17][18][19]

New York Times interview

Browning was covered in a 2021 New York Times article documenting their confrontation of a small-scale refund scam operation based in Kolkata, India. The journalist, Yudhijit Bhattacharjee, a native of Kolkata who moved to the United States, described a December 2019 scam-baiting operation by Browning, during which Browning intercepted a refund scam involving an elderly woman. Suspicious, the woman told the scammer that she would cease contact with him, only for the scammer to lock her computer.^[20] Browning was able to contact the woman and help her unlock the computer. Bhattacharjee later flew to India to check out call centers that Browning had identified as possible scammers and to confront the individual who had perpetrated the refund scam on the elderly woman.^[3]

AARP report

The April 2021 issue of the American Association of Retired Persons (AARP) Bulletin contains an 11-page article by the director of AARP's Washington state office, centering on Browning's work fighting cyber scams.^[1]

Temporary channel deletion

On 26 July 2021, Browning was targeted by scammers who pretended to be YouTube support staff and misled him into deleting his own channel.^[21][22] His channel was reinstated four days later.^[23] He explained in a video that the scammer used Google Chat to send an authenticated phishing email from the "google.com" domain and convinced Browning to delete his channel under the pretense of moving it to a new YouTube brand account.^[24]

Scam Interceptors

Main article: Scam Interceptors

In 2022, BBC commissioned for a television series for BBC One, Scam Interceptors, presented by Rav Wilding. In the series, Browning and a team of white hat hackers attempt to intercept criminals and prevent fraudulent activity.^[25] The first series premiered on 4 April 2022,^[26] and the second on 1 May 2023.^[27]

Awards and nominations

Year	Award	Category	Result	Ref.
2022	12th Streamy Awards	Collaboration[a]	Won	[28]

Notes

1. With Mark Rober and Trilogy Media.

References

1. Doug Shadel (April 2021). "Inside an International Tech-Support Scam". AARP Bulletin. AARP. Archived from the original on 19 August 2022. Retrieved 13 April 2021.
2. Flippin, Alex (20 July 2021). "FF12 dissects scam after Wichitan falls victim". Archived from the original on 2 November 2021. Retrieved 31 July 2021.
3. Bhattacharjee, Yudhijit (27 January 2021). "Who's Making All Those Scam Calls?". The New York Times. Archived from the original on 27 January 2021. Retrieved 27 January 2021.
4. Tait, Amelia (3 October 2021). "Who scams the scammers? Meet the scambaiters". The Guardian. London. Archived from the original on 17 August 2022. Retrieved 21 October 2021.
5. Gelinas, James (20 June 2019). "How some consumers are fighting back against robocalls". Komando.com. Archived from the original on 30 October 2020. Retrieved 8 March 2020.
6. Cellan-Jones, Rory (25 October 2019). "Tech Tent: Shutting down the software scammers". BBC News. Archived from the original on 14 July 2022. Retrieved 5 March 2020.
7. "Tech support scammers hacked back by vigilante". Naked Security. 4 March 2020. Archived from the original on 14 October 2022. Retrieved 5 March 2020.
8. "Robocall revenge: Meet the techies turning the tables on scammers". CBS News. Archived from the original on 30 November 2021. Retrieved 5 March 2020.
9. Carlos Christian (8 March 2020). "Confessions of a call-centre scammer". The Union Journal. Archived from the original on 30 October 2020. Retrieved 30 October 2020.
10. Mooney, John (8 March 2020). "Northern Irish hacker exposes call centre scam in India". The Sunday Times. London. Archived from the original on 31 October 2020. Retrieved 8 March 2020.(registration required)
11. "VIDEO: Briti häkker avaldas salvestised petukõnekeskuses toimuvast". Postimees (in Estonian). 3 March 2020. Archived from the original on 29 July 2021. Retrieved 5 March 2020.
12. McCarter, Reid (4 March 2020). "Hacker breaks into scammers' CCTV cameras and computer records". The A.V. Club. Archived from the original on 29 July 2021. Retrieved 5 March 2020.
13. "Panorama - Spying on the Scammers". BBC News. Archived from the original on 6 March 2020. Retrieved 5 March 2020.
14. "Spying on the Scammers: Part 3". YouTube. 16 March 2020. Archived from the original on 8 May 2020. Retrieved 14 May 2020.
15. "Scam call centre owner in custody after the exposé". BBC News. 4 March 2020. Retrieved 5 March 2020.
16. Dhankhar, Leena (4 March 2020). "Udyog Vihar call centre duped at least 40,000 in 12 countries; 2 arrested". Hindustan Times. New Delhi. Archived from the original on 5 March 2020. Retrieved 5 March 2020.
17. Rober, Mark (18 March 2021). "Glitterbomb Trap Catches Phone Scammer (who gets arrested)". YouTube. Retrieved 3 April 2021.
18. Browning, Jim (18 March 2021). "Catching Money Mules featuring Mark Rober". YouTube. Archived from the original on 3 June 2021. Retrieved 3 April 2021.
19. Webster, Sophie (24 April 2021). "YouTube Star Mark Rober's NASA Career and His Incredible Investions". Tech Times. Archived from the original on 6 March 2023. Retrieved 27 January 2022.
20. Spadafora, Anthony (10 February 2020). "Lock My PC fights tech support scammers with free recovery keys". TechRadar. Archived from the original on 14 July 2022. Retrieved 27 January 2022.
21. Leebody, Christopher (28 July 2021). "Northern Ireland YouTuber who exposes scams falls victim to ploy himself". Belfast Telegraph. Archived from the original on 5 August 2022. Retrieved 30 July 2021.
22. Halfacree, Gareth (27 July 2021). "Scam-baiting YouTube channel Tech Support Scams taken offline by tech support scam". The Register. Archived from the original on 23 September 2022. Retrieved 30 July 2021.
23. Jim Browning [@JimBrowning11] (30 July 2021). "Yes.... I'm back. Slightly different channel URL: https://youtube.com/channel/UCBNG0osIBAprVcZZ3ic84vw I'm trying to get the http://youtube.com/JimBrowning link updated, but this might take a little longer. Expect a video on the whole debacle later today" (Tweet) – via Twitter.
24. Jim Browning (30 July 2021). My channel was deleted... HOW? (YouTube Video). Retrieved 30 July 2021.
25. Darvill, Josh (7 March 2022). "Rav Wilding and Jim Browning to hunt cyber criminals in new BBC One show". TellyMix. Archived from the original on 4 May 2023. Retrieved 4 May 2023.
26. TV, Mem (3 April 2022). "Scam Interceptors: Series Premiere (S1EP1 BBC One Mon 4 April 2022)". Memorable TV - Episodes, News & More. Retrieved 4 May 2023.^{[permanent dead link‍]}
27. "TV BAFTA-nominated series Scam Interceptors returns to hack the hackers and expose unscrupulous scammers" (Press release). BBC Media Centre. 25 April 2023.
28. "12TH ANNUAL WINNERS". Streamy Awards. Archived from the original on 12 December 2022. Retrieved 10 December 2022.

External links

• Official website
• Jim Browning's channel on YouTube
• Jim Browning on Twitter
• Semuels, Alana (18 September 2024). "Welcome to the Golden Age of Scams". Time. Archived from the original on 18 September 2024.