J. M. Tien, Y. Lee, "An Extended Dynamic Least Loaded Routing Strategy for Multi- Destination Traffic in Telecommunication Networks", IEEE/ACM Transactions on Networking, 2009
J. M. Tien, P. Goldschmidt-Clermont, "Healthcare: a Complex Service System", Journal of Systems Science and Systems Engineering, vol. 18, No. 4, pp. 285–310, 2009
J. M. Tien, P. J. Goldschmidt-Clermont, "Engineering Healthcare As A Service System", Journal of Information-Knowledge-Systems Management (Also online at www.IKSMOnline.com, vol. 8, Nos. 2–4, 2009
J. M. Tien, "Services: A System's Perspective", IEEE Systems Journal, vol. 2, No. 1, pp. 146–157, 2008
J. M. Tien, "On Integration and Adaptation in Complex Service Systems", Journal of Systems Science and Systems Engineering, vol. 17, No. 4, pp. 385–415, 2008
Refereed books
(13 Co-Authors), Assessing Medical Preparedness To Respond To A Terrorist Nuclear Event, Institute of Medicine Committee, Washington, DC: The National Academies Press, 2009
(13 Co-Authors), Harnessing Systems Engineering to Improve Traumatic Brain Injury Care in the Military Health System, Institute of Medicine & National Academy of Engineering Committee, Washington, DC: The National Academies Press, 2009
National Research Council (13 Co-Authors), Intelligent Sustainment and Renewal of Department of Energy Facilities and Infrastructure, Washington, DC: The National Academies Press, 2005
D. Berg, J. M. Tien, W.A. Wallace (Co-Editors), Management of Technology in the Services Industry, Special Issue of IEEE Transactions on Engineering Management, vol. 48, No. 3, 2001
(13 Co-Authors), Governor's Committee to Review Audio-Visual Covera: An Open Courtroom: Cameras in New York Courts, New York, NY: Fordham University Press, 1997