An official opening ceremony was held on 27 May 1981, attended by the chairman of London Transport and the Mayor of Harrow. It was built at a cost of £865,000. The bus station opened to the public on 30 May.[2] It was one of the first London Transport buildings to be built with the disabled in mind – the design included an accessible toilet and dropped kerbs.[3]
Vandalism was a major problem for the bus station.[4] In April 1988, London Regional Transport announced that they had commissioned an architect to examine the bus station and recommend changes to counter vandalism.[5] The bus station reopened on 27 June 1993 following a four month refurbishment.[6]