Santos commanded various units within the Philippine Army and the AFP, ranging from infantry, scout rangers, intelligence and field artillery units. He started his junior days as a platoon officer, executive officer and company commander at the 39th Infantry Battalion, 10 ID.[2]
Santos served as the commander of the 703rd Infantry Brigade of the 7th Infantry Division, Assistant Commander of the 6th Infantry Division, Commander and Group Commander of the Philippine Army Intelligence and Security Group and Commander of the Philippine Army Civil Military Operations Regiment.
During his stint as Commander of the Philippine Army Intelligence and Security Group, he was involved the capture of Benito and Wilma Tiamzon, two of the most high-ranking officials of the Communist Party of the Philippines in 2014. He became the Deputy Chief of Staff for Intelligence, J2 in November 2016 to October 2017, where he earned his 2nd star and was promoted to Major General. He was involved the arrest of Abu Sayyaf finance officer Khair Mundos.[3] He also led intelligence operations against the Abu Sayyaf in Sulu Province, and during the Battle of Marawi, where he assisted the final operations against eliminating the main leaders of the terrorists who laid siege to Marawi City, Omar Maute and Isnilon Hapilon.
Santos became the commander of the 7th Infantry Division from October 2017 to January 2019, became the commander of the AFP Eastern Mindanao Command from January 2019 to January 2020, where he earned his third star and was promoted to Lieutenant General, before being promoted as the Chief of Staff of the Armed Forces of the Philippines on January 4, 2020, and obtained his fourth star, as well as promoted to the rank of General on January 27, 2020.[4] On June 19, 2020, the position of Chief of Staff was renamed as Chairman of the Joint Chiefs, but was deferred a few months later. During his term as the AFP Chief, he spearheaded the disaster response operations in the aftermath of the 2020 Taal Volcano eruption and led overall medical and logistical support amidst the COVID-19 pandemic in the country.[5][6]
Santos retired from military service on August 3, 2020, where he was replaced by his classmate, Gilbert Gapay.[7]
He is married to Margie Fe G. Santos, a native from Cotabato Province and a licensed nurse and businesswoman, and they have 2 daughters. After his retirement in the military, he now serves as a farmer in his family farm in San Rafael, Bulacan.[citation needed]
On March 27, 2020, he has tested positive for COVID-19.[8][9][10][11] As of March 27, 2020, he is the 4th highest ranking Philippine Government official to have been infected with the SARS-CoV2 including Senator Zubiri, Senator Angara and Senator Pimentel.