Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page.
Submission declined on 8 December 2025 by Theroadislong (talk).
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Submission declined on 24 November 2025 by Curb Safe Charmer (talk). This draft's references do not show that the subject meets Wikipedia's criteria for inclusion for organizations and companies. The draft requires multiple published secondary sources that:
Declined by Curb Safe Charmer 8 months ago.
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| SquadStack | |
Native name | SquadRun Solutions Pvt. Ltd. |
| Type | Private company |
| Industry | Software as a Service (SaaS); Contact centre software; Artificial intelligence |
| Founded | 2015 |
| Founders | Apurv Aggarwal, Kanika Jain, Vikas Ladha |
| Headquarters | Noida, India |
| Services | AI voice agents, outbound lead generation, contact centre automation, analytics |
Number of employees | 230 (August 2025) |
| Website | www |
SquadStack is a Conversational AI platform specialising in AI-enabled telesales outsourcing and customer support solutions.[1] SquadStack was founded with a mission to transform traditional telecalling into a scalable and automated revenue-generation engine for Businesses.[2] SquadStack launched an AI-driven customer support and sales solution that includes a humanoid conversational AI Voice agent[3] to help enterprises enhance efficiency and transform their support operations. SquadStack became the first Voice AI Agent company in the world to pass the Turing test.[4] It blends high-quality human agents with advanced Voice AI to deliver improved, outcome-driven customer experiences.[5] Founded in 2014 and headquartered in Noida (Uttar Pradesh),[6] it combines artificial intelligence and human agents to provide pre-sales, inside sales, and support services across various industries.[7]
SquadStack started as a SaaS-enabled talent marketplace[8] for inside sales and telesales. The company was founded in 2015[9] by co-founders Apurv Agrawal, Kanika Jain, Vikas Gulati, and Rishabh Ladha.[10] The early vision was to combine data science, artificial intelligence, and a distributed network of sales experts to enable consumer businesses to scale their sales operations efficiently.[11]
SquadStack addressed major pain points in traditional telesales, transforming the BPO industry with AI.[12] The hybrid model (humans + AI + data) enabled businesses to achieve flexibility, cost efficiency, and improved funnel outcomes.[13] In September 2020, SquadStack secured $5 million in a Series A funding round.[14][15] This round was led by Chiratae Ventures, with participation from existing investor Blume Ventures. In August 2022, SquadStack raised $17.5 million[16] (₹140 crore) in a Series B round. The round was led by Bertelsmann India Investments, with existing investors Chiratae Ventures and Blume Ventures also participating.[17]
In August 2025, SquadStack (rebranded as SquadStack.ai) launched its fully autonomous AI Voice Agent Stack[18] for customer sales and support.[19] This Voice AI platform is designed to manage high-velocity, end-to-end sales workflows across sectors such as lending, education, insurance, and e-commerce.[20]
SquadStack (rebranded as SquadStack.ai)[21] primarily offers an AI-powered sales and customer engagement platform that combines artificial intelligence and human expertise[7]. The top products built by SquadStack include:
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