Draft:Sourcefit

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Draft:Sourcefit
  • Comment: In accordance with the Wikimedia Foundation's Terms of Use, I disclose that I have been paid by my employer for my contributions to this article. Abigail Jacobs111 (talk) 11:31, 18 June 2026 (UTC)
Sourcefit
TypePrivate
IndustryBusiness process outsourcing
Founded2009
FounderAndy Schachtel
Headquarters
Quezon City
,
Philippines
Area served
Worldwide
ServicesStaff augmentation, managed services, employer of record services
Number of employees
2,000+ (2025)
Websitesourcefit.com

Sourcefit is a business process outsourcing (BPO) company specializing in offshore staffing, headquartered in Quezon City, Metro Manila, Philippines. Founded in 2009 by Andy Schachtel, the company provides outsourced staff augmentation, managed services, and employer of record services.[1] It operates delivery centres in several countries, including the Philippines, the Dominican Republic, South Africa, Madagascar and Armenia.[1]

History

Formation

Sourcefit was founded in 2009 in the Philippines by Andy Schachtel, originating from a project to build a social networking platform for Vodafone.[2][1]

Expansion

In 2022, the company opened an office in the Dominican Republic.[1] In March 2024, it opened an office in the De Waterkant area of Cape Town, South Africa, in partnership with the city's industry body CapeBPO,[3][4] and established operations in Armenia.[1]

In 2024, Sourcefit launched SourceCX, a division providing customer experience services,[5] and introduced Knit, a workforce management platform.[6] Sourcefit has incorporated artificial intelligence into its service delivery.[7]

In March 2025, Sourcefit was included in the OA500 Global Outsourcing Index.[8] In November 2025, its SourceCX division was included in the Everest Group Customer Experience Management Services PEAK Matrix Assessment for the Americas and Asia-Pacific regions.[9]

Awards and recognition

  • Asia-Pacific Stevie Awards (2026): Gold Stevie Award for Excellence in Innovation in Artificial Intelligence, and Silver Stevie Award for Excellence in Innovation in Technology Industries[10][11]
  • International Business Awards (2025): Bronze Stevie Award, New Product & Service Awards[12]
  • HR Asia Awards (2022): Best Companies to Work For in Asia (Philippines)[13]
  • Fortress Cybersecurity Awards (Business Intelligence Group): named winner in the Artificial Intelligence category (2026), and recognized in 2023 and 2024[14][15][16]

References

  1. ^ a b c d e "Sourcefit: Offshore Staffing & BPO Across 5 Countries". Sourcefit. Retrieved 2026-06-17.
  2. ^ "From Software Engineering to Outsourcing – Andy Schachtel of Sourcefit". Outsource Accelerator. 2023-04-20. Retrieved 2026-06-17.
  3. ^ "Global BPO player expands to Cape Town". ITWeb. 2024. Retrieved 2026-06-17.
  4. ^ "BPO Western Cape: Office property growth surges". Cape Business News. 2025-08-08. Retrieved 2026-06-17.
  5. ^ SourceCX, ContactCenterWorld.com.
  6. ^ "Meet Knit: Sourcefit's AI-Driven Operating System for Modern Business" (Press release). Sourcefit (via PR Newswire). Retrieved 2026-06-17.
  7. ^ "AI's Disruptive Effect On Outsourcing Could be a Game-Changer". Techstrong.ai. 2023-08-11. Retrieved 2026-06-17.
  8. ^ "OA500 2025: Global Outsourcing Firm (BPO) Index". Outsource Accelerator. 2025-03-12. Retrieved 2026-06-17.
  9. ^ "Everest Group's PEAK Matrix Assessment shows global CXM trends". Customer Experience Magazine. 2025-11-11. Retrieved 2026-06-17.
  10. ^ "SM Supermalls, Cisco Systems India, Publicis Influence China and Meralco dominate 2026 Asia-Pacific Stevie Awards". adobo Magazine. 2026-04-20. Retrieved 2026-06-17.
  11. ^ "Company & Organization Category Winners". Asia-Pacific Stevie Awards. Retrieved 2026-06-17.
  12. ^ "New Product & Service Awards Category Winners". Stevie Awards (International Business Awards). Retrieved 2026-06-17.
  13. ^ "Winner of Philippines 2022". HR Asia Best Companies To Work For In Asia. Retrieved 2026-06-17.
  14. ^ "2026 Fortress Cybersecurity Awards: Honoring the Organizations, Products, and Leaders Defending the Digital World". Business Intelligence Group. Retrieved 2026-06-17.
  15. ^ "Built Strong: 2024 Fortress Award Winners Fortify the Future of Cybersecurity". Business Intelligence Group. Retrieved 2026-06-17.
  16. ^ "105 People, Companies and Products Named in 2023 Fortress Cyber Security Awards". Business Intelligence Group. Retrieved 2026-06-17.

Category:Business process outsourcing companies of the Philippines Category:Companies based in Quezon City Category:Companies established in 2009 Category:Outsourcing in the Philippines

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