Draft:Fastcall Company

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Fastcall is a privately held software company based in Los Angeles, California, that develops Salesforce‑integrated communications tools for sales and service teams.^[1] The company specializes in computer‑telephony integration (CTI) and dialer solutions that enable outbound and inbound calling, SMS and WhatsApp messaging, video conferencing, and call analytics directly within the Salesforce platform.^[2][3]

Fastcall’s products are marketed as Salesforce‑native phone and messaging applications, allowing users to make and receive calls, log activity, and manage messages without leaving Salesforce.  Its platform includes features such as click‑to‑dial, list‑based dialing, omnichannel call routing through Salesforce Omnichannel, internal dialing for employees, and integration with Salesforce tools such as Einstein Conversation Insights and Sales Engagement.  The company positions Fastcall as a unifying alternative to multiple Salesforce‑related add‑ons, combining voice, SMS/MMS, WhatsApp, and video in a single Salesforce‑centric license.

Fastcall traces its origins to 2007, when it was founded as Fastcall411, a local‑search phone directory service.  In 2009, the business shifted focus to Salesforce consulting and began applying its telephony technology within the Salesforce ecosystem, leading to the development of Fastcall as a dedicated Salesforce‑integrated dialer.  The company has since released multiple versions of the dialer, expanded its product suite to include SMS automation, video‑and‑screenshare, and analytics‑driven features, and grown its user base among Salesforce‑reliant organizations.

Fastcall is headquartered in Los Angeles and operates as a software vendor serving sales and service teams in various industries.  It has been covered in trade‑CRM and technology outlets as a specialized Salesforce‑native dialer, and has also been profiled in software‑review and business‑data platforms that describe its product capabilities, pricing, and market positioning.