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This draft's references do not show that the subject meets Wikipedia's criteria for inclusion for organizations and companies. The draft requires multiple published secondary sources that:
Declined by Bonadea 5 months ago.
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[JH1.1]
| Type | Private |
|---|---|
| Industry | Benefits administration software |
| Founded | 1998 |
Key people | Jon Shanahan (President and CEO) |
| Website | www |
Businessolver is a privately held company that provides software-as-a-service (SaaS) technology for employee benefits administration. The company was founded in 1988 and is headquartered in West Des Moines, Iowa.[1][2]
Businessolver was founded in 1998 by Jon Shanahan and Sean McMurray.[3]
In April 2014, Businessolver received growth capital from private equity firms including JMI Equity and Warburg Pincus.[4]
In December 2021, Businessolver received a majority investment from Stone Point Capital.[5]
In October 2022, Businessolver acquired Workterra, a benefits administration and compliance platform.[6]
In February 2024, the company acquired The Capstone Group, an employee benefits compliance firm.[7]
In July 2025, Businessolver announced it acquired assets from its former service partner ProView Global, expanding its global operations and service delivery capabilities.[8]
Businessolver provides benefits administration software used by employers to manage employee benefit programs.[9]
The company offers consumer-directed healthcare account administration and introduced an integrated consumer accounts platform in 2019.[10]
Businessolver has developed an artificial intelligence-powered virtual assistant called Sofia that supports employees and HR teams through automated interactions and service support.[11]
In 2025, the company announced enhancements to Sofia’s AI framework to expand its capabilities and provide additional insights and automation tools.[12]
Since 2015, Businessolver has published an annual State of Workplace Empathy report that examines workplace trends related to employee experience and organizational culture.[13]
The report surveys employees, HR professionals, and executives on workplace sentiment and engagement trends, and has been cited in media coverage highlighting the financial and organizational impacts of workplace empathy, including findings that unempathetic workplaces may contribute to higher employee turnover and reduced engagement.[14] ``
In 2024, Businessolver announced a partnership with Alpine Motorsports.[15]
In 2024, Businessolver was also announced as a founding partner of TGL presented by SoFi and was named the league’s “Official HR Technology” partner.[16]
Businessolver has appeared on employer and workplace rankings published by Forbes, including lists related to company culture and employee experience.[17] ``
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