Draft:Aisera

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Submission declined on 1 October 2025 by Pythoncoder (talk). This draft reads like an advertisement. Wikipedia is an encyclopedia, not a platform for promotion or marketing. Drafts that are exclusively promotional may be deleted without notice. Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page. Rewrite the draft to remove: promotional language: see Words to watch; personal commentary: opinions or direct addresses to the reader; informal language. Instead, only summarize in your own words a range of independent, reliable, published sources that discuss the subject. If you have a conflict of interest (e.g. you are the subject, an employee, or a relative) or are being paid to edit, you must disclose this to comply with Wikipedia's Terms of Use. Declined by Pythoncoder 10 months ago.

Aisera

Type	Private
Industry	Enterprise software Artificial intelligence
Founded	September 2017 (2017-09)
Fate	Acquired by Automation Anywhere
Headquarters	Santa Clara, California, U.S.
Key people	Abhi Maheshwari (CEO)
Website	aisera.com

Aisera is an American artificial intelligence (AI) software company that developed agentic AI and self-service AI agents for enterprises such as IT, HR, and customer service.^[1] In November 2025, the company was acquired by Automation Anywhere.^[2]

Aisera was founded in September 2017 by Muddu Sudhakar (who served as its first CEO) and Christos Tryfonas.^[3] The company is headquartered in Santa Clara, California.

The company raised $20 million in a 2020 Series B round,^[4] $40 million in 2021,^[4] and $90 million in a Series D round in 2022, led by Goldman Sachs and Thoma Bravo.^[3]

In June 2024, Abhi Maheshwari, then CFO, was appointed interim CEO, replacing Sudhakar. Maheshwari was later confirmed as CEO.^[5]

On November 4, 2025, Automation Anywhere announced it had acquired Aisera. Automation Anywhere stated the acquisition was intended to combine its process automation platform with Aisera's conversational AI solutions.^{[6][7][8][9][buzzword]}

Prior to its acquisition, Aisera's platform was based on agentic AI. It leveraged domain-specific large language models (LLMs) for enterprise functions, primarily ITSM, HR, and Customer Service.^[10]

Multi-agent systems were designed to be trained on an organization's internal data to understand context and automate multi-step workflows, such as fulfilling service requests or answering employee policy questions. The system functioned by integrating with existing enterprise software, including ServiceNow, Salesforce, and Workday.^[11]