Dialog Axiata

Dialog Axiata PLC

Dialog Axiata Headquarter Tower in Colombo 02, Colombo.
Native name	ඩයලොග් ආසිආටා පීඑල්සී; டயலொக் ஆசியாடா பிஎல்சி
Company type	Public Subsidiary
Traded as	CSE: DIAL.N0000
ISIN	LK0348N00009
Industry	Telecommunications
Predecessors	MTN Networks (Pvt) Ltd (1993–2005) Dialog Telekom PLC (2005–2010)
Founded	27 August 1993; 31 years ago (1993-08-27)
Headquarters	Colombo , Sri Lanka
Key people	David Nai Pek Lau (Chairman) Supun Weerasinghe (Group Chief Executive) Hans Wijayasuriya (Non-executive director)
Products	Fixed & Mobile Telephone Fixed & Wireless Broadband Satellite TV MobileTV
Revenue	LKR187.813 billion (2023)
Operating income	LKR20.874 billion (2023)
Net income	LKR20.113 billion (2023)
Total assets	LKR286.247 billion (2023)
Total equity	LKR66.337 billion (2023)
Owners	Axiata Investments (Labuan) Limited (73.75%) Bharti Airtel (10.36%)
Parent	Axiata Group Berhad
Subsidiaries	Bharti Airtel Lanka (Pvt) Ltd Dialog Broadband Networks (Pvt) Ltd Dialog Television (Pvt) Ltd Digital Holdings Lanka (Pvt) Ltd Dialog Device Trading (Pvt) Ltd Dialog Business Services (Pvt) Ltd Dialog Finance PLC Dialog Network Services (Pvt) Ltd Firstsource-Dialog Solutions (Pvt) Ltd
Website	www.dialog.lk
Footnotes / references [1]

Dialog Axiata PLC (Sinhala: ඩයලොග් ආසිආටා පීඑල්සී, romanized: Ḍayəlog Āsiāṭā PīElSī, Tamil: டயலொக் ஆசியாடா பிஎல்சி) (formerly known as MTN Networks and later Dialog Telekom), is one of Sri Lanka's largest^[2] telecommunications service providers, and the country's largest mobile network operator with over 17 million subscribers which amounts to 57% of the Sri Lankan mobile market.^[3][4] Dialog is a subsidiary of Axiata Group Berhad which owns 73.75% controlling stake of the company, while Bharti Airtel owns 10.36%.

Dialog was Listed on the Colombo Stock Exchange in June 2005.^[5] As of February 2017 Dialog Axiata holds LKR 86.3 billion (US$573 million) in market capitalization^[5] and the 5th largest listed company in Sri Lanka by Market Capitalization. In 2015 "Dialog" brand name was valued at LKR 28.6 billion (US$204 million) and as the 3rd most valuable brand in the country by business magazine LMD in its annual study.^[6] In 2014 the company received the highest "Platinum" rating in the country's Corporate Accountability Index for the 4th consecutive year.^[7]

Dialog operates on 2.5G, 3G, 3.5G, 4G LTE, 5G communications networks, and became the first operator to launch commercial 3G and HSPA+ operations in South Asia when it rollout the network on 16 August 2006.^[8] In April 2013 Dialog Axiata launched its mobile 4G LTE services using 10 Mhz of spectrum in 1800 Mhz band becoming the first operator to launch commercial FD-LTE network in South Asia,^[9] initially delivering peak data rates of 100 Mbit/s. Dialog Axiata was also the first to introduce the 5G network in Sri Lanka.

In addition to its core business of mobile telephony, the company operates a number of services including Dialog TV, a Direct To Home Satellite TV service, and Dialog Global which provides international telecommunication services. Dialog Broadband offers fixed-line and broadband internet services, whilst Dialog Tele-Infrastructure is the company’s national telco infrastructure arm.

Dialog was the first mobile operator to cover the Jaffna peninsula in Northern Sri Lanka within 90 days of the ceasefire agreement in 2002^[10] and again in 2009 was the first mobile operator to extend its GSM network to the areas in the North and East Province where the war was fought,^[10] and presently has 80% market share in the region.^[10]

Dialog Axiata is an investor under the aegis of the Board of Investment of Sri Lanka and has invested over US $ 3 billion towards the development of telecommunications infrastructure, thus becoming the single largest contributor to Sri Lankan foreign direct investment (FDI) to date.^[11]

On 26 June 2024 Dialog Axiata acquire 100% of the issued shares in Airtel Lanka, in consideration of which Dialog will issue to Bharti Airtel, ordinary voting shares which will amount to 10.355% of the total issued shares of Dialog by way of a share swap.^[12]

History

MTN Networks (Pvt) Ltd (1993–2005)

Dialog was incorporated in 1993 as MTN Networks (Private) Limited with 90% of equity through Telekom Malaysia Berhad (TM) and 10% by Capital Maharaja being the local promoters to the investment. Telekom Malaysia (TM) is the Majority owned by the Government of Malaysia, and is the incumbent and dominant fixed-line telecom operator in Malaysia. At the time of setup, MTN was the 4th entry to the Sri Lankan Mobile market which already had 3 established operators.

In 1995 just after 2 years of incorporation, MTN Networks began its commercial operations under the brand name Dialog GSM by rolling out the first digital network in South Asia using GSM technology hence offering a superior service compared to analog networks at the time.

DialogGSM Logo (1995–2005)

In 1996, the local promoters divested their stake providing complete ownership of MTN Networks to Telekom Malaysia. In mid-1997 Hans Wijayasuriya was appointed as the CEO of MTN Networks, at the age of 29 becoming the youngest CEO in a multimillion-dollar investment.^[13]

Marking another regional first Dialog GSM was the first operator in Asia Pacific to deliver international roaming in 1997.^[14]

MTN Networks was able to record its first operational profit for the financial year of 1998 when Dialog GSM had a subscriber base close to 75,000. Beginning of the new millennium brought fortunes for Dialog as in the year 2000 it was able to attain the market leader position in the mobile market surpassing the incumbent operators.^[15]

Hans Wijayasuriya in 2012

The year 2001 saw the launch of Dialog Internet, thus starting ISP operations by launching GPRS and MMS services based on existing 2G infrastructure and becoming the first GPRS and MMS operator in South Asia.^[13]

In 2004 surpassing a milestone Dialog GSM was able to attain 1 million subscriber base and to commission its 500th 2G base station.^[15][16]

Dialog Telekom PLC (2005–2010)

In March 2005 MTN Networks Pvt Ltd unveiled its new corporate identity as Dialog Telekom Ltd at a shindig witnessed by Mahathir Mohamad, Former Prime Minister of Malaysia, celebrating the Company's ten years of telecommunications infrastructure development in Sri Lanka.^[17]

Dialog Telekom PLC Logo (2005–2010)

In 2005, Dialog Telekom launched the largest IPO seen by the Sri Lankan capital markets in an attempt to finance expanding the network. The Dialog Telekom initial offer, which was launched on a book building structure at a price range of LKR 8 to LKR 12 per share, consists of 712.3 million ordinary shares, which is a 9.6% stake of the company.^[18] Offer was oversubscribed 3 times within an hour of opening and Dialog Telekom was able to raise LKR 8.55 Billion (US$77 million) in fresh capital making this the largest IPO to date in the country.^[19] Dialog Telekom made history on the first trading day when trading commenced at a price of LKR 14.25 making Dialog Telekom the first Sri Lankan Company to reach the US$1 billion market capitalization mark.

In 2005 December, Dialog Telekom Acquired 100% stake of MTT Network Pvt Ltd for LKR 1.86 Billion (US$19.2 million).^[20][21] At the time of Acquisition MTT was the leading digital transmission and backbone provider for other Cellular operators and television stations. Other than that MTT also operated CDMA telephony services and external gateway operations. Pursuant to the Acquisition MTT was renamed Dialog Broadband Networks Pvt Ltd (DBN) which as a fully owned subsidiary of Dialog Telekom and continued providing service to MTT clientele and also expanded on CDMA operations.^[22]

In December 2006, Dialog Telekom completed the takeover of troubled DTH satellite television provider CBN SAT (Private) Ltd for LKR 523.8 million (US$4.6 million) marking Dialog's entry into the television segment thus positioning itself as a quadruple play service provider. CBNsat was re-branded as DialogTV and operates as a fully owned subsidiary of Dialog Telekom.^[23]

Chief Executives

The following is a chronological list of people who have served as chief executive officer of Dialog Axiata PLC in its history

• Mr. Mohammed Said Mohammed Ali (1993–1996)^[24]
• Datuk Zaini Diman (1996–1997)
• Dr. Hans Wijayasuriya (1997–2016)
• Mr. Supun Weerasinghe (2017 – present)^[25]

Mobile

Dialog Mobile has island-wide coverage with over 5,000 2G sites and over 5,000 4G Dialog sites. 5G Coverage has already been provided in certain suburbs of the Colombo District & Gampaha District & Galle district.^[26]

All key urban and sub-urban areas were covered with 4G network capabilities.^{[citation needed]}

Television

Main article: Dialog TV

Dialog Television is a Direct To Home (DTH) satellite television service operated by Dialog. Dialog Television channels focus on news, entertainment and knowledge based programming. It provides international content including CNN, BBC, HBO, Cinemax, AXN, Star Sports, Discovery Channel, MTV and Cartoon Network, in addition to a portfolio of Sri Lankan television channels. Dialog Satellite TV uses Digital Video Broadcasting through Satellite DVB-S technology. DTV is the only pay TV operator in Sri Lanka to have island-wide coverage and was the first to introduce DVB-T(terrestrial) technology in Sri Lanka.^[27] As of September 2023, there are over 1.7 million Dialog Television subscribers.[1]

Fixed Line

Dialog Broadband Networks
(Pvt) Ltd

Trade name	Dialog
Native name	ඩයලොග් බ්‍රෝඩ්බෑන්ඩ් නෙට්වර්ක්ස් (ප්‍රයිවට්) ලිමිටඩ් டயலாக் பிராட்பேண்ட் நெட்வொர்க்ஸ்
Company type	Subsidiary
Industry	Telecommunications
Predecessors	MTT Networks (Pvt) Ltd Suntel Ltd
Founded	Colombo, Sri Lanka (2005 (2005))
Headquarters	Union Place, Colombo 02, Sri Lanka
Key people	Datuk Azzat Kamaludin (Chairman / Non-Independent, Non-Executive Director)[28] Mr. Supun Weerasinghe (Group Chief Executive / Non-Independent, Executive Director)[28]
Products	Fixed Wireless Telephony Fixed Wireless Broadband
Parent	Dialog Axiata PLC
Subsidiaries	Communiq Broadband Network (Pvt) Ltd (100%)

Dialog Broadband Networks (DBN), DBA Dialog (Sinhala: ඩයලොග් බ්‍රෝඩ්බෑන්ඩ් නෙට්වර්ක්ස්, romanized: Ḍayəlog Brōḍbǣnḍ Neṭvə̄ks, Tamil: டயலாக் பிராட்பேண்ட் நெட்வொர்க்ஸ்), is Sri Lanka's largest fixed phone operator with an island wide digital wireless network. The company uses technologies such as VoLTE, DECT, E-1 R2/PRI, CorDECT etc., to connect thousands of residential customers and businesses. Dialog Axiata PLC acquired Suntel in 2012 under and now it is operated by its subsidiary Dialog Broadband Networks (Pvt) Ltd.^[29]

Services

• Fixed Phone Services (VoLTE)
• Internet (TD-LTE)
• Managed Services
• Internet Data Center Facilities
• Virtual Private Networking (MPLS-VPNs)
• Corporate Data Networks

Global

Dialog Global, the international arm of Dialog Axiata, provides international services with voice roaming coverage of 230 countries on 670 networks, 4G LTE roaming coverage of 88 countries on 210 networks including bilateral partnerships with global carriers.^[30] dilog

See also

• Dialog i43
• Dialog K35
• Dialog K45

References

1. "Annual Report 2023" (PDF). cse.lk. Dialog Axiata PLC. 2024. pp. 74, 88–89. Retrieved 6 September 2024.
2. "Mobile phones".
3. "Statistics - Telecommunications Regulatory Commission of Sri Lanka". Archived from the original on 25 October 2018. Retrieved 4 June 2021.
4. "Hutch Lanka completes merger with Etisalat Lanka". Telecomasia.net.
5. "Dialog Axiata's profile on CSE". Colombo Stock Exchange.
6. "Brand Annual". lmd.lk.
7. "Awards". Dialog Axiata.^{[permanent dead link‍]}
8. "Dialog launches South Asia's first 3G service". .sundayobserver.lk. Archived from the original on 24 September 2015. Retrieved 15 August 2015.
9. "DIALOG LAUNCHES FIRST MOBILE 4G-LTE SERVICE". dailynews.lk. Retrieved 2 April 2013.
10. "Sri Lanka's Telecoms Industry On The Path To Recovery". Proactive Investors. Archived from the original on 15 July 2011.
11. "Dialog to Invest US$ 120m". dailymirror.lk. Retrieved 9 July 2015.
12. "Dialog, Axiata Group and Bharti Airtel sign Definitive Agreement to Merge Operations in Sri Lanka".
13. "From Rookie to Veteran: Dr Hans Wijayasuriya clocks 10 years as dialog Chief". 5 October 2007. Archived from the original on 23 September 2015. Retrieved 16 August 2015.
14. "Dialog Telekom celebrates decade of international roaming". 23 September 2007.
15. "Dialog Annual Report 2005" (PDF).
16. "Dialog GSM pays tribute to one million subscribers" (PDF). 26 June 2004.
17. "MTN Networks becomes Dialog Telekom". 27 March 2005.
18. "Dialog IPO to raise CSE's market capitalization by 20%". 28 June 2005.
19. "Dialog Telekom IPO Over Subscribed 1 Hr after Opening". lankanewspapers.com. Archived from the original on 5 March 2016.
20. "Dialog Telekom acquires 100% stake in MTT Network". 17 November 2005.
21. "Dialog acquires MTT Networks". 28 December 2005.
22. "Dialog enters an agreement to acquire 100 percent MTT network". 17 November 2005.
23. "Dialog buys two Sri Lankan firms – CBN SAT".
24. Database (undated). "TELEKOM MALAYSIA TO LAUNCH JV". telecompaper.com. Retrieved September 30, 2011.
25. Database (undated). "CSE Announcement". IBM. Retrieved July 2016.
26. "Annual Report 2017" (PDF). Dialog Axiata PLC. Retrieved 5 December 2018.
27. "Dialog TV launches another South Asia's first DVB-T". LankaNewspapers.com. Archived from the original on 28 January 2008.
28. "Board of Directors". Dialog Axiata.
29. "Suntel and Dialog Broadband to Merge Operations". www.dialog.lk. Retrieved 1 June 2021.
30. "Dialog Annual Report – 2018, Page 32" (PDF). Retrieved 5 December 2018.

External links

• Media related to Dialog Axiata at Wikimedia Commons