Known for his painted handlebar moustache and acerbic manner, he worked for Chaplin's stock company and played supporting roles in many of his films, often as a foil to the star and working as his assistant director.
After the development of sound films, he moved into scriptwriting, directing, and acting, chiefly in comedy shorts. Among other things, he assisted Chaplin in developing the plot of The Adventurer (1917). However, he only received screen credit as a collaborator once, for City Lights (1931).
As an actor, he appeared in Chaplin's comedies for the Mutual Film Corporation. Later he had two brief, uncredited roles in one of Chaplin's 'silent' comedies made in the sound era, City Lights. Austin is also seen very briefly (as a cab driver) at the beginning of Chaplin's short film One A.M. (1916). He also appeared in films starring Jackie Coogan and Mack Sennett.
Austin's best known performance may be in Chaplin's short The Pawnshop (1916). Austin enters the shop with an alarm clock, hoping to pawn it. To establish the clock's value, Chaplin dissects it. Austin maintains a deadpan expression as Chaplin progressively destroys his clock, then hands the pieces back to Austin.
He had the leading role in Mary Pickford's Suds (1920), where he co-stars as a customer leaving his shirt at her laundry. In that film he appears without his comic moustache.