The main ticket office is located on the London-bound side of the station, leading to platform 1. It has two serving positions and uses the Tribute ticket issuing system. Outside the main ticket office is a self-service ticket machine. A second, smaller ticket office is on the country-bound platform 2, but is not currently in use.
Facilities at the station include a bicycle rack, a taxicab stand, and a car park with 50 spaces and three disabled spaces.[2] It was extensively improved between 2004 and 2006 in a £500,000 refurbishment project by a partnership between c2c and Southend Borough Council in order to attract more people to travel by rail.[3]
Services
As of the June 2024 timetable the typical Monday to Friday off-peak service is:[4]