In November 2020, Shapeero attracted controversy when he forgot to mute his microphone while hosting an online audition on Zoom, and was heard making disparaging comments about American actor Lukas Gage's apartment; while talking to someone else about Gage, he mentioned that "these poor people live in these tiny apartments".[16] Gage laughed and jokingly replied, "I know it's a shitty apartment. [...] Give me this job so I can get a better one."[16] Shapeero began apologising profusely and said he was "mortified".[16] Gage later posted the video on Twitter, where it went viral and prompted figures such as Judd Apatow and January Jones to defend him.[16] Shapeero later apologised again, explaining that his use of "poor" was not remarking on Gage's finances but rather indicating that Gage deserved sympathy.[12][16]