Retail Food Group

Retail Food Group

A Donut King store in a shopping centre in Doncaster East, Victoria
Company type	Public
Traded as	ASX: RFG
Industry	Coffee, Food, Pizza, Coffee roasting, Beverages, QSR Restaurants
Founded	1989
Headquarters	Robina, Queensland
Number of locations	1150 (Australia and New Zealand)
Key people	Peter George (Executive Chairman) [1]
Website	rfg.com.au

Retail Food Group (Australia) Limited, often abbreviated as RFG, is an ASX-listed company and Australian franchisor based in Robina, Queensland. It owns numerous companies including Gloria Jean's Coffees, Brumby's Bakeries, Donut King, Michel's Patisserie, Di Bella Coffee, The Coffee Guy, Café2U, Pizza Capers and Crust Pizza.^[2]

Founding

Established in 1989,^[3] RFG was incorporated in 2003^[4] to act as a holding company for several fast-growing brand systems. The company roasts and supplies coffee to its network.

Portfolio of companies

• Beefy's Pies has over 11 stores throughout Queensland.^[5]
• Brumby's Bakeries is a chain of Australian and New Zealand retail bakeries that was established in Ashburton, Victoria in 1975.
• Crust Pizza has over 110 stores throughout Australia.^[6]
• Donut King is a franchise system which was founded in 1981 in Sydney and specialises in donuts and coffee.
• Gloria Jean's Coffees is a franchised coffeehouse company that has opened more than 1,000 coffee houses across 39 markets worldwide, including over 460 stores in Australia.^[7]
• Michel's Patisserie specialises in retail bakery-style food and is the largest pastry chain in Australia.^[8][9][10]
• Pizza Capers has over 110 stores throughout Australia.
• Cafe2U and The Coffee Guy are brand systems that operate under mobile coffee van models.
• Di Bella Coffee^[11]
• The Coffee Guy^[12]
• Rack 'em Bones BBQ Ribs^[13]

Controversy

A 2017 investigation by Sydney Morning Herald noted that hundreds of franchisees were left financially devastated after investing in the brands under the RFG umbrella.^[14]

In December 2022, the Australian Competition & Consumer Commission won a civil court case against RFG resulting in Michel's Patisserie and Gloria Jean's franchises receiving repayments and debt erasures totalling $10 million as part of a settlement relating to allegedly illegitimate marketing expenses and allegedly being sold loss-making shops. ^[15]

See also

• List of pizzerias in Australia
• List of restaurant chains in Australia

References

1. "Our People". Retail Food Group. Retrieved 12 March 2018.
2. "Retail Food Group | Shop Ethical! Company profile".
3. Roth, Martin (8 November 2013). Top Stocks 2014: A Sharebuyer's Guide to Leading Australian Companies. Wiley. p. 194. ISBN 978-1-118-62179-0.
4. "RFG Investments Ltd - Company Profile - Endole". suite.endole.co.uk. Retrieved 26 August 2020.
5. https://www.beefys.com.au/ ^{[bare URL]}
6. https://www.crust.com.au/ ^{[bare URL]}
7. Bomkamp, Samantha (25 August 2017). "Gloria Jean's, coffee shop born in Chicago, set to expand its reach". Chicago Tribune. Retrieved 27 November 2017.
8. Cassidy, Tara (29 September 2017). "REVEALED: 15 new businesses coming to Mackay". Mackay Daily Mercury. Retrieved 27 November 2017.
9. Hospitality Foodservice. P. Isaacson Publications. 2008. p. 60. Retrieved 6 November 2017.
10. Hospitality Foodservice. P. Isaacson Publications. 2010. p. 210. Retrieved 6 November 2017.
11. https://shop.dibellacoffee.com/ ^{[bare URL]}
12. https://thecoffeeguy.net.au/ ^{[bare URL]}
13. https://rackembonesbbqribs.com.au/ ^{[bare URL]}
14. Ferguson, Adele (9 December 2017). "Cup of sorrow: the brutal reality of Australia's franchise king". Sydney Morning Herald. Retrieved 4 November 2019.
15. Sibthorpe, Clare (23 December 2022). "Retail Food Group to pay $10m in repayments and debt erasing to Michel's Patisserie, Gloria Jeans". News.com.au. Nationwide News. Retrieved 6 August 2023.

External links

• Official website