Apollo typically operated across the Strait of Belle Isle between St. Barbe, on the island of Newfoundland and Blanc-Sablon, Quebec, close to the border with Labrador. Winter ice conditions sometimes prevent Apollo from entering the harbour at St. Barbe, and service is provided from the Newfoundland port of Corner Brook instead, resulting in a crossing time of 12 hours rather than 1 hour 45 minutes.[5]
In January 2008, Apollo suffered a minor engine room fire.[6]
On 13 April 2017, Apollo became stuck in ice in the Strait of Belle Isle near Blanc-Sablon, Quebec for nearly 30 hours with 70 passengers on board. The Canadian Coast Guard vessel CCGS Henry Larsen was sent to aid the ferry and escorted Apollo to port once it was free of the ice.[7][8] Sailings were cancelled on 14 April, but the vessel returned to normal service following the incident. On 19–20 April, all sailings by the ferry were cancelled due to severe ice conditions in the strait.[9]
In February 2019 the ship crashed into the landing dock in Godbout, Quebec, tearing a hole in the ship's bow. It crashed again the following month at a wharf across the river in Matane, Quebec. It was permanently removed from service after the two crashes. Plans were established to sink the vessel to create an underwater diving attraction, but asbestos was discovered on the ship and the project proved impractical. In October 2019, while the ship was costing $30,000 per month to keep the ship docked at a facility in Quebec City, it was announced that the vessel would be scrapped.[10]MV Qajaq W, formerly MV Grete, replaced Apollo on the Strait of Belle Isle crossing in late 2019.[11]
Apollo was finally scrapped in September 2021 at Aliaga in Turkey.