The town hall is described as having "regional architectural, historic and social importance" by the National Trust of Australia (Victoria).[1] Its imposing façade has been utilised by the television series Neighbours as the external setting for the court house in the fictional town of Erinsborough.[2] The interior includes a main hall and other community and meeting spaces. There are two dates engraved on the town hall’s portico – 1927, the year Box Hill was proclaimed a city, and 1994, the year of amalgamation. The crest of the former City of Box Hill is also featured on the portico.
In 2006, the town hall underwent a $6.5 million redevelopment as a hub for community-based services and programs and a home for the City of Whitehorse arts and historical collections.[3]