BGS is one of the most profitable divisions of Boeing, earning a record US$19.1 billion in 2023 in revenue at a time when the company's other two divisions operated at a loss.[5][6][2] The revenue split is 60% commercial and 40% military.[5]
Services offered by the division include aircraft maintenance, converting aircraft to freighters, parts distribution, and developing technology. However, despite the company's financial success, it has also faced frustration from customers in its parts business in response to long lead times and increased prices for parts.[5]